B
Bob Thompson
Are these the correct file sizes and dates for Windows XP corporate?
C:\> dir C:\WINDOWS\system32\lsass.exe
08/03/04 12:26p -a------ 13312 bytes lsass.exe
C:\> dir C:\WINDOWS\system32\services.exe
08/03/04 12:26p -a------ 108032 bytes services.exe
The reason I ask is I am currently in the Windows Recovery Console
trying to figure out why a newly installed Windows XP PC won't boot
normally, won't boot in the "Last known good configuration", won't boot
in "Safe Mode", etc.
In every case, what happens after the Windows logo goes away are these
five steps.
1. This message pops up:
services.exe - Application Error
The application failed to initialize properly (0xc0000006).
Click on OK to terminate the application.
To which the mouse works fine to click on the OK button.
2. Then this message pops up:
lsass.exe - Application Error
The application failed to initialize properly (0xc0000006).
Click on OK to terminate the application.
Again, the mouse works just fine as I click on the OK button.
3. Then the "Services" message in #1 pops up again.
4. Then the "Local Security Authority Subsystem Service" message in #2
pops up again.
5. Then the screen goes to a black screen yet the mouse cursor still
works.
Nothing else seems to work (not even control + alt + del).
If we boot to Safe Mode, the screen is black except for the mouse and
the typical safe-mode words at the top and bottom. If we boot in normal
mode, the screen is wholly black save for the mouse cursor which works
just fine although nothing happens no matter what button we click.
There is almost no chance that a virus occurred as this machine is
inside a strong firewall (however, the possibility exists, however
remote).
The wierdest thing though, is that booting to the Windows Recovery
Console and running the dos dir commands below give what appear to be
"normal" file sizes and dates.
Do these file sizes and dates look reasonable to you?
C:\> dir C:\WINDOWS\system32\lsass.exe
08/03/04 12:26p -a------ 13312 bytes lsass.exe
C:\> dir C:\WINDOWS\system32\services.exe
08/03/04 12:26p -a------ 108032 bytes services.exe
C:\> dir C:\WINDOWS\system32\lsass.exe
08/03/04 12:26p -a------ 13312 bytes lsass.exe
C:\> dir C:\WINDOWS\system32\services.exe
08/03/04 12:26p -a------ 108032 bytes services.exe
The reason I ask is I am currently in the Windows Recovery Console
trying to figure out why a newly installed Windows XP PC won't boot
normally, won't boot in the "Last known good configuration", won't boot
in "Safe Mode", etc.
In every case, what happens after the Windows logo goes away are these
five steps.
1. This message pops up:
services.exe - Application Error
The application failed to initialize properly (0xc0000006).
Click on OK to terminate the application.
To which the mouse works fine to click on the OK button.
2. Then this message pops up:
lsass.exe - Application Error
The application failed to initialize properly (0xc0000006).
Click on OK to terminate the application.
Again, the mouse works just fine as I click on the OK button.
3. Then the "Services" message in #1 pops up again.
4. Then the "Local Security Authority Subsystem Service" message in #2
pops up again.
5. Then the screen goes to a black screen yet the mouse cursor still
works.
Nothing else seems to work (not even control + alt + del).
If we boot to Safe Mode, the screen is black except for the mouse and
the typical safe-mode words at the top and bottom. If we boot in normal
mode, the screen is wholly black save for the mouse cursor which works
just fine although nothing happens no matter what button we click.
There is almost no chance that a virus occurred as this machine is
inside a strong firewall (however, the possibility exists, however
remote).
The wierdest thing though, is that booting to the Windows Recovery
Console and running the dos dir commands below give what appear to be
"normal" file sizes and dates.
Do these file sizes and dates look reasonable to you?
C:\> dir C:\WINDOWS\system32\lsass.exe
08/03/04 12:26p -a------ 13312 bytes lsass.exe
C:\> dir C:\WINDOWS\system32\services.exe
08/03/04 12:26p -a------ 108032 bytes services.exe