LuAnn --
To correct your problem with Cryptographic Services:
Step #1
Perform a Disk Cleanup:
Go to Start > Programs > Accessories > System Tools > Disk Cleanup
Step #2:
Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.
Step #3:
1. Start the Administrative Tools utility in your Control Panel.
2. Double-click Services.
3. Right-click "Cryptographic Services", and then click Properties.
4. Click "Automatic" for Startup type, and then click Start.
5. Try installing the Updates again. If the problem persists, go to Step 6.
6. Click Start, and then click Run.
7. In the Open box, type: CMD , and then click OK.
8. At the Command Prompt, type (or Copy & Paste) the following commands,
each individually, pressing ENTER after each line:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
Type EXIT to close the Command Prompt, and install the patch:
Blaster Worm: Critical Security Patch for Windows XP (32-bit version - direct download)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
If installation continues to fail, try this additional procedure:
Click Start > Run and type: CMD , hit enter.
In the Command Prompt window, type the following commands,
pressing ENTER after each line:
net stop cryptsvc
net start cryptsvc
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 cryptdlg.dll
EXIT
Try installing the patch once again.
Also, these Microsoft Knowledge Base Articles may be applicable:
Errors Occur When You Try to Install Updates from the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;817753
Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;193385
--
Nicholas
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| After going through the steps, get error message saying
| something like "setup was unable to verify integrity of
| file. Make sure cryptograph service is enabled". Also,
| another problem--Your security settings prevent ActiveX
| controls (or something like that)from displaying this page
| correctly. I'm going crazy---any help for a non computer
| savvy person out there? Already called PC Safety-waited
| 40 minutes helped me engage the firewall, didn't solve the
| problems!
|
| Thanks!
|
| LuAnn
