windows xp RPC crash

  • Thread starter Thread starter Justin
  • Start date Start date
J

Justin

hi i have just purchasded new system with XP
preinstalled... i recently used Norton ghost to restore
my factory settings which erased all data (thats what i
wanted) but now every now and again i get kicked out of
the program im in.. a window appears saying that my RPC
has stopped working for some reason and a clock counts
down about 1 min for me to save any data then PC restarts
on it own.. hppened about 4 in last 2 days..

thanks
 
Justin said:
hi i have just purchasded new system with XP
preinstalled... i recently used Norton ghost to restore
my factory settings which erased all data (thats what i
wanted) but now every now and again i get kicked out of
the program im in.. a window appears saying that my RPC
has stopped working for some reason and a clock counts
down about 1 min for me to save any data then PC restarts
on it own.. hppened about 4 in last 2 days..
Click to expand...


You have a worm. A variation on the virus theme.
1) turn on your firewall
2) go to windows update and download ALL critical updates. Yes. All of them.
3) update your virus scanner. If you don't have one get one.
 
Justin;
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

If necessary to stop the reboot process:
Start/Run
Type "shutdown -a" ENTER

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and regedit referenced in the article below.
You may need to do this at an uninfected computer and burn to CD or
save on floppies.
Each file is small enough to fit on a floppy.

Follow this to clean and protect your computer:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

See also:
http://support.microsoft.com/?kbid=826955
http://www.microsoft.com/security/incident/blast.asp
 
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