Windows XP Home Version was installed on my Hard Drive when I brought
my computer home. I have the original CD with serial number attached
to the case of my computer. I am trying to reinstall (Upgrade choice)
the Windows XP Home, the same version from the original CD
Summit Direct put my machine together and can't help me with this
issue, I have called them.
My computer is a pentium IV, 1.9 GHZ CPU.
ASUB P4B266-C MB, 1Gig of RAM
Maxtor HD
Originally I was getting a Kernal error, that said the following,
lKernal.exe e-Application Error
The instruction at 0x771c741a referenced memory at 0x00169e68. The
memory could not be read.
I decided (inappropriately obviously) to reinstall Windows XP Home and
use the upgrade choice so hopefully it would just repair the present
windows installation. I have already started this, I did this from
within Windows originally. Now the install (reinstall, setup) gets to
within about 34 minutes left (it is installing devices) and reboots,
the computer restarts and goes back into setup gets to the same point
in the install and reboots again.
I tried to do method 2 as you suggested, that is boot from the CD and
follow along. However, I don't get the upgrade or repair options when
I do that. I get a continue with the present install or a new install
option and there is now push for R option.
Since I can't get into windows at all now backing up my hard drive is
going to be tricky. However, if I opt for a new install over the old
one or into a different directory that will hopefully allow me to get
back to my hard drive through windows. Could I not then back up my
hard drive, or at least copy the files I need, then format my hard
drive and start fresh? I have a second hard drive in my computer and
could back up the iportant stuff to there and start fresh (last
choice). If I can't do that I guess I'll have to take my hard drive
out make it a slave, attach it to another computer with XP and copy it
that way.
I am on a home network, can I boot with a DOS disk, recognize C: drive
and copy files over the network?
Hope I answered all, At this point the other than whats happening in
this endless loop install I don't think the error messages are a
problem.
Les.......
Hi, Les.
You didn't answer the question, so I'll ask again: Did WinXP come
preinstalled on your computer? What make and model computer? And please
clarify: which version of WinXP (Home or Professional) was pre-installed,
and which version are you trying to install now?
Please read the entire KB article 315341 before you begin. Are you trying
to use Method 1: Reinstall Windows XP from Within Windows XP, or Method 2:
Reinstall Windows XP by Starting Your Computer from the Windows XP CD?
As it says, an "in-place upgrade" is also known as a "repair reinstall".
The alternative is a complete clean install, which would require you to
backup your data, (optionally) repartition and reformat your hard drive,
re-install WinXP from scratch, re-install all your applications, then
restore your data. The "in-place upgrade" is so-called because, like an
upgrade, it preserves all or most of your installed applications and all of
your data. Dozens of users like yourself ask the same or some very similar
question every week here, get the same advice, and most of them report
success with this procedure.
Post back with answers to these questions. And please tell us, step by
step, what you did and what error message or other result you saw at what
point.
RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
Les Dodman
(e-mail address removed)
