Windows XP Pro Printing Issue

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

None of the installed applications will print, such as Office 2003, Adobe
even WordPad, however I can print a test page from control
panel/printer&fax's by clicking on Printer Properties. PC freezes as soon as
I go to File->Print or press CTRL+P.

I've reinstalled office 2003 and all other applications, no luck. Does
anyone have any logic why? or how to do I even begin to troubleshoot this
issue. I don't want to just reinstall windows.

WinXP Pro SP1
Office 2003 - with the latest service packs

Thanks!

Chris
 
Try reinstalling the driver. Delete the old driver from printers and faxes.
In printers and faxes go to File->Server Properties and click on drivers.
Delete the driver from the list.

Make sure you have the latest driver. See your manuf. web page
Reinstall. If it prompts you to replace old driver, say yes.

If you still have problems, you might try setting the print port (in printer
properties) to a FILE and run the print test. If this works, you may have
some type of hardware setup problem. (bidi port?).
 
Mao,
Thanks, I did what you've suggested and all of the printers that are
installed on this PC are network printers.... with latest drivers. What
strikes me is that 20 other machines which have the same image are working
fine, accept for that one.
 
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