U
Urizen
Hello!
Recently I performed a brand new installation of Windows XP; I also
installed Microsoft Office 2003. Both are in English language.
After all the Microsoft updates have been installed, I nevermore was able to
shut down the computer. No matter if I order the computer to shut down,
restart, hibernate or stand by, it always performs a reboot. Right after all
Microsoft updates have been installed I didn't even have the option to
Hibernate as in the Power Options Properties window, only three tabs
appeared: Power Schemes, Advanced and UPS. Besides that, in the Power Schemes
tab, the options for "System standby" and "System hibernate" didn't exist;
only "Turn off monitor" and "Turn off hard disks". Furthermore, when I
clicked the button to "Turn Off Computer" which is located in the Start Menu,
only the options to "Turn Off" and "Restart" were accessible; the option to
"Stand By" was shadowed, and thus inaccessible. Despite this, wherever I
ordered a shutdown, restart or stand by, the result was always a reboot.
A few time later I received an unexpected update from Microsoft, although
none was available to download at the Microsoft Update website and, after
that the option to Hibernate already appeared in the tabs located in the
Power Options Properties. This time, the options for "System standby" and
"System hibernate" also appeared in the Power Schemes tab; the "Stand By"
button which is located in the "Turn Off Computer" window also appeared
available to press. In spite of this, whenever I order a shutdown, restart,
hibernate or stand by, the result continues to be the same as before: a
system reboot.
Please, can anyone be so kind to help me solve this issue? It seems to be
entirely related to Microsoft as it started to happen when only Windows XP
and Office 2003 were installed in the hard disk as well as all the Microsoft
Updates.
I look forward to hearing from you.
I am grateful in advance for all the attention given.
Best regards,
Rui Nunes
Recently I performed a brand new installation of Windows XP; I also
installed Microsoft Office 2003. Both are in English language.
After all the Microsoft updates have been installed, I nevermore was able to
shut down the computer. No matter if I order the computer to shut down,
restart, hibernate or stand by, it always performs a reboot. Right after all
Microsoft updates have been installed I didn't even have the option to
Hibernate as in the Power Options Properties window, only three tabs
appeared: Power Schemes, Advanced and UPS. Besides that, in the Power Schemes
tab, the options for "System standby" and "System hibernate" didn't exist;
only "Turn off monitor" and "Turn off hard disks". Furthermore, when I
clicked the button to "Turn Off Computer" which is located in the Start Menu,
only the options to "Turn Off" and "Restart" were accessible; the option to
"Stand By" was shadowed, and thus inaccessible. Despite this, wherever I
ordered a shutdown, restart or stand by, the result was always a reboot.
A few time later I received an unexpected update from Microsoft, although
none was available to download at the Microsoft Update website and, after
that the option to Hibernate already appeared in the tabs located in the
Power Options Properties. This time, the options for "System standby" and
"System hibernate" also appeared in the Power Schemes tab; the "Stand By"
button which is located in the "Turn Off Computer" window also appeared
available to press. In spite of this, whenever I order a shutdown, restart,
hibernate or stand by, the result continues to be the same as before: a
system reboot.
Please, can anyone be so kind to help me solve this issue? It seems to be
entirely related to Microsoft as it started to happen when only Windows XP
and Office 2003 were installed in the hard disk as well as all the Microsoft
Updates.
I look forward to hearing from you.
I am grateful in advance for all the attention given.
Best regards,
Rui Nunes