windows XP not shutting down

  • Thread starter Thread starter Emma
  • Start date Start date
E

Emma

I've recently installed all the critical updates (I think
there were about 3). And now the only way I can get my
computer to shut down (or re-start) is by pulling the
plug.

The on-off button doesn't work neither do the options
from the ctrl-alt-del window. It doesn't lock the
computer up - I can carry on working normally.

any help on this?

Emma
 
Hi Emma,

Have you tried uninstalling the new hotfixes yet? Check Add & Remove in the
Control Panel.

If it works, please post back with the hotfix you removed.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x

Associate Expert - WinXP - Expert Zone
 
To shut down without pulling the plug, have you tried holding the button in
for 5 or 6 seconds?
BruceM
 
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