Windows XP keeps restarting

  • Thread starter Thread starter Jeff Porter
  • Start date Start date
J

Jeff Porter

I'm having a very strange problem and have tried fix after fix
(updates Windows, restore, hardware drivers) to no avail. Last
Thursday (May 28, 2009) I was able to save Word 2007 documents on a
network drive. Then on Friday (May 29, 2009) suddenly every time I
tried to save a Word 2007 document to the same network drive -
document can be new or old - my Dell Optiplex 755 restarts and changes
are lost. I can save them locally and move them. I can save other type
of files. Anyone out there who might know what to do?
 
Jeff

Please provide a copy of the Stop Error report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.Do not re-enable automatic restart on system
failure.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Thanks for the tip on recording this info!

Here is what the screen says (I have no new hardware or software;
however, I believe Western Digital provided a software update a few
days ago for my backup external hard drive) And thank you for any
advice.

--

A problem has been detected and windows has been shut down to prevent
damage to your computer.

NO_MORE_IRP_STACK_LOCATIONS

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software
manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed oharddware
or software. Disable BIOS memory options such as chaching or
shadowning. If you need to use Safe Mode to remove or disable
components, restart your computer, press F8 to select Advanced STartup
Options, and then Select Safe Mode.

Technical information:

***STOP: 0x00000035 (0x880CF748, 0x00000000, 0x00000000, 0x00000000)

Beginning dump of physical memory

Physical memory dump complete.

Contact yoru system administrator or technical support group for
further assistance.
 
Thanks for the tip on recording this info!

Here is what the screen says (I have no new hardware or software;
however, I believe Western Digital provided a software update a few
days ago for my backup external hard drive) And thank you for any
advice.

--

A problem has been detected and windows has been shut down to prevent
damage to your computer.

NO_MORE_IRP_STACK_LOCATIONS

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software
manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed oharddware
or software. Disable BIOS memory options such as chaching or
shadowning. If you need to use Safe Mode to remove or disable
components, restart your computer, press F8 to select Advanced STartup
Options, and then Select Safe Mode.

Technical information:

***STOP: 0x00000035 (0x880CF748, 0x00000000, 0x00000000, 0x00000000)

Beginning dump of physical memory

Physical memory dump complete.

Contact yoru system administrator or technical support group for
further assistance.
Click to expand...

Update: I did a Google search on part of the technical information and
followed the registry editing part of this Microsoft document -
http://support.microsoft.com/kb/906866. Given the date (2005) I
assumed that the hotfix mentioned had been applied in a Windows update
between 2005 and now, but the registry edit would have to be done
manually..

So thanks, Gerry, for helping me find that key information
(0x00000035). It now works great.
 
See if this applies to your situation:
http://support.microsoft.com/kb/906866

SC Tom

Thanks for the tip on recording this info!

Here is what the screen says (I have no new hardware or software;
however, I believe Western Digital provided a software update a few
days ago for my backup external hard drive) And thank you for any
advice.

--

A problem has been detected and windows has been shut down to prevent
damage to your computer.

NO_MORE_IRP_STACK_LOCATIONS

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software
manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed oharddware
or software. Disable BIOS memory options such as chaching or
shadowning. If you need to use Safe Mode to remove or disable
components, restart your computer, press F8 to select Advanced STartup
Options, and then Select Safe Mode.

Technical information:

***STOP: 0x00000035 (0x880CF748, 0x00000000, 0x00000000, 0x00000000)

Beginning dump of physical memory

Physical memory dump complete.

Contact yoru system administrator or technical support group for
further assistance.
 
Jeff

What version of Windows XP is installed? Home Edition, Professional or ?
Is any version of Windows Server installed? If so which?

Are you connecting through a Home Network or to a Remote Server?

Background information on Stop Error message
http://msdn.microsoft.com/en-us/library/ms793675.aspx

In theory, this is a driver or other software issue, which encounters a
stack problem. (See the MSDN article linked here.) In practice, it has
historically pointed to a driver problem and also occurs when RAM itself
is flawed.
Source: http://www.aumha.org/a/stop.htm

The next link has me wondering whether it applies to your situation?

You may receive a "STOP 0x00000035 NO_MORE_IRP_STACK_LOCATIONS" error
message when you try to log on to a domain
http://support.microsoft.com/kb/906866

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Jeff

What version of Windows XP is installed? Home Edition, Professional or ?
Is any version of Windows Server installed? If so which?

Are you connecting through a Home Network or to a Remote Server?

Background information on Stop Error messagehttp://msdn.microsoft.com/en-us/library/ms793675.aspx

In theory, this is a driver or other software issue, which encounters a
stack problem. (See the MSDN article linked here.) In practice, it has
historically pointed to a driver problem and also occurs when RAM itself
is flawed.
Source:http://www.aumha.org/a/stop.htm

The next link has me wondering whether it applies to your situation?

You may receive a "STOP 0x00000035 NO_MORE_IRP_STACK_LOCATIONS" error
message when you try to log on to a domainhttp://support.microsoft.com/kb/906866

--

Hope  this helps.

Gerry
 ~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Click to expand...

The last item was the fix. I edited the registry and once more can
save the files as before!

Thanks again,

JP
 
Jeff

Good result! Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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