windows xp home.

  • Thread starter Thread starter michael
  • Start date Start date
M

michael

we are unable to get another laptop that we have to boot up,the Toshiba
laptop starts to boot up with the green lights running across the screen but
then freezes.the only way out thenis to switch of by holding down the power
control key.i have started the laptop in safe mode but being a computer
novies i dont know what to do to repair the faultif possible any help
please. Mike
 
In michael <[email protected]> had this to say:

My reply is at the bottom of your sent message:
we are unable to get another laptop that we have to boot up,the
Toshiba laptop starts to boot up with the green lights running across
the screen but then freezes.the only way out thenis to switch of by
holding down the power control key.i have started the laptop in safe
mode but being a computer novies i dont know what to do to repair the
faultif possible any help please. Mike
Click to expand...

In safe mode just restore to a time before this started happening for
starters. When you get into safe mode last time it should have automatically
asked you if you wanted to use system restore - this time say yes and go
back to a time prior to this problem.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes
 
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