Dick said:
I have a Dell Deminsion 4600 w P4 2.66 and half gig memory and a large
harddrive. I need to hook up an older Western digital EIDE harddrive
( WD Caviar 172AA) to acces some data. The jumpers are set according
to the WD site. XP will not recognize the drive and I cant get the
bios to recognize the drive (the drive works). Crappola. Any help
would be appriciated.
If neither the bios or Windows sees the drive, what tells you that the drive
works?
Normally a computer will see an older drive just fine (well, within limits;
MFM isn't going to work) so age isn't the issue here. A few things you might
try:
Set the jumper for *single* (not master) and use the drive as the only
device on the secondary IDE. Since this is a temporary situation, it's not
going to hurt to unplug your CD or whatever else you have as the secondary
for a short time.
Use a different cable, if you haven't tried that already.
Triple-check the jumpers. I've known people to read the schematic
upside-down.
Download WD's diagnostic software and run it. You boot from a floppy, so it
doesn't matter that the OS doesn't see it.
Make sure your bios is set to AUTO for wherever the drive is located, and
not "none." If you bios allows it, you might try entering the drive's
setting manually.
Try the drive in another computer.
Have you (or someone else) installed ez-bios on that drive? It can mess
things up, but the bios should still be seeing it. However, it's worth
looking at. You should be able to remove ez-bios from the drive while you're
in WD diagnostic utility. It shows some dire warnings before you allow the
removal, but at this point, you don't have much to lose.
You can try some data recovery software. Some of the ones I use will see a
drive even if the OS or bios doesn't. Chance for data recovery is less
though, because if the bios isn't seeing it, it usually indicates some
serious issues.
If none of that works, and the bios still isn't seeing the drive, the last
solution may be a data recovery company.