Windows XP Home Edition Installer

  • Thread starter Thread starter Martin
  • Start date Start date
M

Martin

I am running Windows XP Home Edition. I have a problem
Norton System Works 2004 will not install. I get midway
and installation fails. I have spoken extensively with
Symantec (Norton) paid support (over two hours) and after
numerous attempts at fixes all which have failed, they
siad that my the MS Installer has a file corrupted and
needs to be re-installed. My questions are: 1. Can I
re-install without re-formating my hard drive and re-
installing all my software? and 2. If yes to 1, how to I
go about doing this?

Any suggestions will be appreciated.

Thanks, martin
 
Unregister, and then re-register Windows Installer. This procedure corrects most
situations, and does not affect any currently-installed program that uses the
Windows Installer.
To unregister and re-register Windows Installer:
Click Start, and then click Run.
Type in the Open box: msiexec /unregister and then click OK.
Click Start, and then click Run.
Type in the Open box: msiexec /regserver click OK.
Type commands exactly, including the space between c and /.
This will not affect programs which use Windows Installer that are already
installed.
or
Windows Installer error
Go to Start/Run and type: regsvr32 msi.dll
then
Go to Start/Run and type
SFC /SCANNOW
Make sure you have your WinXP CD in the CD Drive before executing the SFC
command.

Or if the above doesn't assist, see the below links
The "Windows Installer Service Could Not Be Accessed" Error Message appears When
You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

Windows Installer Fix (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm
Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

http://www.kellys-korner-xp.com/xp_w.htm
and scroll down to: "Windows Installer" - download and run the "WI.zip" file.
 
Back
Top