Windows XP home edition crashes...

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Guest

When I try to enter the "printer and Faxes" area in the control panel I get a
system error stating that windows explorer has encountered an error and needs
to close. I've run numerous virus and spy/mal ware scans and all are clean.
Any ideas?
 
try this first


Click on Start, then Run and type "cmd" and press enter or click "OK".
At the "C:\>" prompt, type "sfc /scannow" to run the system file
protection scanner. This may prompt you for the Windows CD to restore the
original file versions.


If that does not help read this KB.
http://support.microsoft.com/default.aspx?scid=kb;en-us;271248
Add Printer Wizard Does Not Work and Previously Installed Printers Are Not
Displayed



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Thank you that worked.

Alan Morris said:
try this first


Click on Start, then Run and type "cmd" and press enter or click "OK".
At the "C:\>" prompt, type "sfc /scannow" to run the system file
protection scanner. This may prompt you for the Windows CD to restore the
original file versions.


If that does not help read this KB.
http://support.microsoft.com/default.aspx?scid=kb;en-us;271248
Add Printer Wizard Does Not Work and Previously Installed Printers Are Not
Displayed



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

medic_taz said:
When I try to enter the "printer and Faxes" area in the control panel I
get a
system error stating that windows explorer has encountered an error and
needs
to close. I've run numerous virus and spy/mal ware scans and all are
clean.
Any ideas?
Click to expand...
Click to expand...
 
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