Windows XP Home Edition crashes on my computer

[Guest]

I have a compaq presario 3045US laptop that I have had for about 7 months it has been giving me problems. It seems that when i have my computer shutdown for a long period of time it crashes when I turn it back on! I am not an expert at computers but I know it doen't suppose to do that. I have asked for help and no one could help me. My last options was to remove the OS and install a new one, which i did and it seem to have worked until 2 days later when it started doing the same thing again. Everytime the computer crashes i am forced to press the power button. After that i try to start the computer again the power comes on but nothing else works the computer do not boot or anything it just sits there making a fan noise. After all that, if i turn power off and back on one more time the computer seems to work fine for along time. This process starts all over again when i start the computer again after it has been shutdown for along time. I thinking I need to return the computer under the warranty. what do you think? If anybody can help me in anyway your services will be greatly apprecited.

 

[Rick \Nutcase\ Rogers]

Hi Hagan,

Sure sounds like a hardware issue, if it's under warranty then yes, you
should return it for warranty service.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

I have a compaq presario 3045US laptop that I have had for about 7 months

it has been giving me problems. It seems that when i have my computer
shutdown for a long period of time it crashes when I turn it back on! I am
not an expert at computers but I know it doen't suppose to do that. I have
asked for help and no one could help me. My last options was to remove the
OS and install a new one, which i did and it seem to have worked until 2
days later when it started doing the same thing again. Everytime the
computer crashes i am forced to press the power button. After that i try to
start the computer again the power comes on but nothing else works the
computer do not boot or anything it just sits there making a fan noise.
After all that, if i turn power off and back on one more time the computer
seems to work fine for along time. This process starts all over again when
i start the computer again after it has been shutdown for along time. I
thinking I need to return the computer under the warranty. what do you
think? If anybody can help me in anyway your services will be greatly
apprecited.

 

[L Beck]

I have a compaq presario 3045US laptop that I have had for about 7 months

it has been giving me problems. It seems that when i have my computer
shutdown for a long period of time it crashes when I turn it back on! I am
not an expert at computers but I know it doen't suppose to do that. I have
asked for help and no one could help me. My last options was to remove the
OS and install a new one, which i did and it seem to have worked until 2
days later when it started doing the same thing again. Everytime the
computer crashes i am forced to press the power button. After that i try to
start the computer again the power comes on but nothing else works the
computer do not boot or anything it just sits there making a fan noise.
After all that, if i turn power off and back on one more time the computer
seems to work fine for along time. This process starts all over again when
i start the computer again after it has been shutdown for along time. I
thinking I need to return the computer under the warranty. what do you
think? If anybody can help me in anyway your services will be greatly
apprecited.


That's what the warranty is for - you've got problems that you can't resolve
yourself, time to at least call for warranty service or help.

 

[Ray]

I would return it if possible. Sounds to me that you might have an
intermittent electrical short in one of your cables - a darn near impossible
problem to isolate and correct.

I have a compaq presario 3045US laptop that I have had for about 7 months

it has been giving me problems. It seems that when i have my computer
shutdown for a long period of time it crashes when I turn it back on! I am
not an expert at computers but I know it doen't suppose to do that. I have
asked for help and no one could help me. My last options was to remove the
OS and install a new one, which i did and it seem to have worked until 2
days later when it started doing the same thing again. Everytime the
computer crashes i am forced to press the power button. After that i try to
start the computer again the power comes on but nothing else works the
computer do not boot or anything it just sits there making a fan noise.
After all that, if i turn power off and back on one more time the computer
seems to work fine for along time. This process starts all over again when
i start the computer again after it has been shutdown for along time. I
thinking I need to return the computer under the warranty. what do you
think? If anybody can help me in anyway your services will be greatly
apprecited.

 

[Bruce Chambers]

Greetings --

Since the laptop is still within its warranty period, I strongly
suggest that you contact the manufacturer and insist that they fix
your problems _before_ the warranty period lapses.

Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH

I have a compaq presario 3045US laptop that I have had for about 7

months it has been giving me problems. It seems that when i have my
computer shutdown for a long period of time it crashes when I turn it
back on! I am not an expert at computers but I know it doen't suppose
to do that. I have asked for help and no one could help me. My last
options was to remove the OS and install a new one, which i did and it
seem to have worked until 2 days later when it started doing the same
thing again. Everytime the computer crashes i am forced to press the
power button. After that i try to start the computer again the power
comes on but nothing else works the computer do not boot or anything
it just sits there making a fan noise. After all that, if i turn power
off and back on one more time the computer seems to work fine for
along time. This process starts all over again when i start the
computer again after it has been shutdown for along time. I thinking I
need to return the computer under the warranty. what do you think? If
anybody can help me in anyway your services will be greatly
apprecited.