Windows XP H.E. Not Restarting - Blank Screen

  • Thread starter Thread starter Aggie2003
  • Start date Start date
A

Aggie2003

Thank you All in advance for your responds.

My laptop froze and I had to restart it using the on/off button. During the
reboot, I saw the windows logo showing on my screen while loading just like
normal, however, my desktop never reloaded. Now, It appears a blank black
screen after the reloading process. No error messages either. I push the F8
button to access the "advanced options menu" during the restart. I tried safe
mode, Last Known Good Configuration, Start Windows Normalls but none of those
options worked. I didnt want to get into more technical stuff without an
expert's offers for alternative solutions. I want to find a solution without
loosing any documents in my computer. I would appreciate if you could please
send me your recommendations. Thank you

Now, on my Advanced Options Menu, i see the following:

"
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration
Directory Restore Mode (Windows Domain Controllers only)
Debugging Mode
Disable automatic restart on system failure

Start Windows Normally
Reboot
Return to OS Choices Menu
"
PS: My computer has the Windows XP Restore CD installed. It came like that
from the factory without a CD. I can still access to it somehow though if i
need to do system restore. (would i loose word,excel, and picture files? I
dont care about loosing some programs)
 
Aggie,
This may be a stupid question but, have you tried "Last Known Good
Configuration" from the startup "Advanced" menu options?

As for a last-ditch way of preserving your files - ether buy a large sized USB memory
stick or USB hard-drive.

Then (on a friend's PC) download Bart's PE (Preinstalled Environment) bootable live
windows CD/DVD and burn it to a CD/DVD.

You should then be able to start your PC with it and gain access to your "My
Documents" folder PLUS there's a significant chance that you will be able to use the
included tools to repair your current Windows installation.

If not, after copying the contents of the "My Documents" folder to a removable drive
by using the Bart's PE CD/DVD, you can then perform a clean install (that is, from
scratch - starting the PC with the XP installation cd and choosing an existing
partition to overwrite).

This do-it-yourself way of recovering your files can save you hundreds of dollars
that a PC store or repair shop would charge you to do the same thing...

You can obtain a copy of Bart's PE Builder by following the link below :
http://www.nu2.nu/pebuilder/

Best of luck to you!...

==

Cheers, Tim Meddick, Peckham, London. :-)
 
Schloicka,
despite my first reply in this thread stating firstly is she (the OP)
had tried "Last Known Good" if I you (or I) had read the OP's post properly we would
have realized that she's already tried :

"Last Known Good Configuration"
"Safe Mode"
"Start Windows Normally"

....but
"but none of those options worked."

After my initial [wrong] statement, all I was trying to do was to then advise what
could be done other than overwriting all her user data (My Documents) which she
expressed some need to keep a hold of...

==

Cheers, Tim Meddick, Peckham, London. :-)
Click to expand...
 
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