windows xp firewall error

  • Thread starter Thread starter Nate Ayers
  • Start date Start date
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Nate Ayers

my girlfriend got a virus on the system and ever since then I have not been
able to put my firewall on. what can i do to fix this problem.
 
Nate said:
my girlfriend got a virus on the system and ever since then I have not
been able to put my firewall on. what can i do to fix this problem.

Clean up the system? Seriously, you haven't told us anything about the
computer and whether it is clean or not. Go through these malware
removal steps systematically to be sure:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then if the machine is completely clean and you still can't enable the
WF, try:

Start>Run>cmd [enter]
netsh winsock reset catalog [enter]
Follow prompts and reboot.

Otherwise:

FIREWALL DEAD, or other network issues:
http://support.microsoft.com/kb/892350

Windows XP Service Pack 2 problems/The Service Pack 2 firewall
http://www.michna.com/kb/WxSP2.htm#The_Service_Pack_2_firewall

Malke
 
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