Note: You have to right-click on the Backup installation file and select "Install".
The "Windows Installer service could not be accessed" error message when you try
to add or remove a program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346&Product=winxp
How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175&Product=winxp
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx
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| Thank you for the Link.
|
| I went to the link and downloaded the patch, but....I get
| an error message that says:
|
| The Windows Installer Service could not be accessed.
| This can occur if you are running Windows in Safe Mode or
| if the Windows Installer is not correctly installed.
| Contact your support personnel for assistance.
|
| As far I know, I am running Windows in regular mode.
| But....I do have the Windows XP Service Pack 2 asking me
| to Restart the computer and I am holding off until I back
| up my personal files.
|
| Thank you for your continued help.
| Linda