S
sandy_mcbride
I have never been more aggravated and frustrated in my entire life!
Microsoft Support is about like trying to communicate with one on one.
I mean as to HIM actually talking back. You call for tech support &
you get some one in India or the Phillipines and you can not
understand them because of their accents. I have spent over 12 hours
on the phone for the past two days, trying to find out why I can not
get my automatic updates to turn on in my Security Center. I have had
one technician in my computer trying to resolve this issue for 3 hours
and he could not resolve this, but NOT once did he go and try to do an
UPDATe and get this Ox800703E7 error.
It is very frustrating to be on the phone with some one 3 hours and
have them in your computer & all of a sudden get disconnected from you
& your computer & they know your phone number and don't bother to call
you back, after you have stays up until 530 in the morning. Then they
are going to have a SENIOR technician from Microsoft call at a certain
time. They did not call me when they said, and waited and called on
Sunday when I was at church! Then said that they will call back
tonight between 7 and 9. Well I hope that who ever calls me tonight
does not have any thing but an American English
accent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This problem should be an easy fix for a Microsoft specialist, that is
if they exist. I've been transferred and sent all around the world and
back and still no help. I'd like to get out my shot gun and give this
computer to the junk pile! Windows XP Professional is what I have and
a Microsoft Engineer put it on my computer. But he wants to charge me
to bring my computer in rather than work with me over the phone!
Why can't things ever be simple??? I would think this would be. I did
not have this problem until I installed AVG 7.5 on my computer and
upgraded to 8.0, and all hell broke loose. I uninstalled the 8.0 and
installed McAfee and it seems that is when the problem occurred. I've
read that a third party program could cause this problem.
SOME BODY WITH A BRAIN PLEASE HELP ME!
Microsoft Support is about like trying to communicate with one on one.
I mean as to HIM actually talking back. You call for tech support &
you get some one in India or the Phillipines and you can not
understand them because of their accents. I have spent over 12 hours
on the phone for the past two days, trying to find out why I can not
get my automatic updates to turn on in my Security Center. I have had
one technician in my computer trying to resolve this issue for 3 hours
and he could not resolve this, but NOT once did he go and try to do an
UPDATe and get this Ox800703E7 error.
It is very frustrating to be on the phone with some one 3 hours and
have them in your computer & all of a sudden get disconnected from you
& your computer & they know your phone number and don't bother to call
you back, after you have stays up until 530 in the morning. Then they
are going to have a SENIOR technician from Microsoft call at a certain
time. They did not call me when they said, and waited and called on
Sunday when I was at church! Then said that they will call back
tonight between 7 and 9. Well I hope that who ever calls me tonight
does not have any thing but an American English
accent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This problem should be an easy fix for a Microsoft specialist, that is
if they exist. I've been transferred and sent all around the world and
back and still no help. I'd like to get out my shot gun and give this
computer to the junk pile! Windows XP Professional is what I have and
a Microsoft Engineer put it on my computer. But he wants to charge me
to bring my computer in rather than work with me over the phone!
Why can't things ever be simple??? I would think this would be. I did
not have this problem until I installed AVG 7.5 on my computer and
upgraded to 8.0, and all hell broke loose. I uninstalled the 8.0 and
installed McAfee and it seems that is when the problem occurred. I've
read that a third party program could cause this problem.
SOME BODY WITH A BRAIN PLEASE HELP ME!