Windows XP 64 Printing problem

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have an HP 2300dn printer on my home network. It works fine with W2K Pro
and Server and XP Pro. I have loaded the XP 64 driver from Windows Update
(it's not on the CD) and everything looks fine, but I cannot print. I have
tried punching a hole in the Firewall and turning the firewall off. Neither
works. Any ideas?
 
Do you mean you DL the driver from HP's site? If not, remove the present
driver, get the driver from HP's site and install according to the
instructions. Do not connect the printer to the computer until the
instructuctions or on-screen prompts tell you to.

http://h20000.www2.hp.com/bizsuppor...t.y=11&submit.x=5&lang=en&cc=us&swEnvOID=2002

If the URL "breaks" in your browser, try the "Tiny" version
http://tinyurl.com/b8dkd

Let us know.

--

Tom
MSMVP
Windows Shell/User



:I have an HP 2300dn printer on my home network. It works fine with W2K
Pro
: and Server and XP Pro. I have loaded the XP 64 driver from Windows
Update
: (it's not on the CD) and everything looks fine, but I cannot print. I
have
: tried punching a hole in the Firewall and turning the firewall off.
Neither
: works. Any ideas?
: --
: Manny
 
Hello Manny,
So where did you load the driver on the local machine or on the machine
with the printer attached?
Does the x64 Windows machine install the driver from the printer share?
Does it attempt to install from the printer share?
Is the new driver using the exact same name as the 32-bit printer drivers?
What do you mean when you say it doesn't print?
Is the print job sent to the printer on the x64 Windows machine?
Do you see any error messages?
Are you printing across the net or are you printing local?
Thanks,
Darrell Gorter[MSFT]

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I have an HP 2300dn printer on my home network. It works fine with W2K Pro
and Server and XP Pro. I have loaded the XP 64 driver from Windows Update
(it's not on the CD) and everything looks fine, but I cannot print. I have
tried punching a hole in the Firewall and turning the firewall off.
Neither
works. Any ideas?
 
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