A
Azy
Hi - I have a HP lap top (1 yr old)-I turned on the LT and instead of
starting up, the screen is black with white letters saying something like
this: "We appologize for the inconvenience but windows did not start
sucessfully", this could be due to a "recent hardware of software change,"
etc. I tried getting into safe mode>and it repeated the same thing.Tried'
last known config.>same thing. I even clicked f8 several times and tried to
get into safemode or reg mode that way, but it only is trying to start up;
In a flash I see a blue screen & also see the HP and windows screen, but it
goes to the same "we appologize etc screen.
Let me add that anything I select makes it look like it is starting up in
safemode >all these words are filling up the screen like its getting
scanned.
I hope that i am making sence. I disconnected the battery and am now
draining it to see if it helps. So in 1-2 hours, the LT will be totally
drained from power and maybe it will be refreshed.I can only hope you have
some things for me to try in the meantime.
I may add too that I have antivirus, adaware, and had used my LT earlier
this morning breieftly. I keep it as clean as possible from spyware, and
viruses (which i dont think i have ever had an infection of a virus yet
since I have had it)
windows xp home/AVG/windows firewall/spyware blaster-spyware guard/
I will thank you in advance.
starting up, the screen is black with white letters saying something like
this: "We appologize for the inconvenience but windows did not start
sucessfully", this could be due to a "recent hardware of software change,"
etc. I tried getting into safe mode>and it repeated the same thing.Tried'
last known config.>same thing. I even clicked f8 several times and tried to
get into safemode or reg mode that way, but it only is trying to start up;
In a flash I see a blue screen & also see the HP and windows screen, but it
goes to the same "we appologize etc screen.
Let me add that anything I select makes it look like it is starting up in
safemode >all these words are filling up the screen like its getting
scanned.
I hope that i am making sence. I disconnected the battery and am now
draining it to see if it helps. So in 1-2 hours, the LT will be totally
drained from power and maybe it will be refreshed.I can only hope you have
some things for me to try in the meantime.
I may add too that I have antivirus, adaware, and had used my LT earlier
this morning breieftly. I keep it as clean as possible from spyware, and
viruses (which i dont think i have ever had an infection of a virus yet
since I have had it)
windows xp home/AVG/windows firewall/spyware blaster-spyware guard/
I will thank you in advance.