G
Guest
I have had this problem several times. I'm running XP. Forgive me for I
don't know exactly what I'm talking about (but not completely dumb!)
What happens: I turn on the computer and I get a dos screen that says
something like "Windows failed to start properly...blah blah...this may be
due to recent changes you've made to hardware or software.
Then it gives options to start in safe mode, safe mode with networking, safe
mode with something else (can't remember), or start windows normally.
There have been no recent changes that it suggests. This problem happened a
week ago. After letting the computer try to restart about 20 times (because
I left it unattended), I started in safe mode and researched HELP AND
SUPPORT. I found an error log that showed several of the restart attempts
failed because of "some device connected to the system wasn't working
properly" or something like that. The only thing I could think of that would
cause that is the external modem/router for the DSL. So, I disconnected the
power supply, ethernet cable and phone cable from the modem. I restarted
normally and "voila!" it worked! I plugged the modem back in and have had no
problems starting Windows since then (a week ago)...until today!!
So, today, after a couple attempts of starting windows normally without
unplugging anything, I decided to try the same thing with the modem again,
and it worked again. I have contacted my DSL service, who supplied the modem
and they checked it and said it was working properly. Something isn't
working properly!! At the time, I couldn't connect to the internet and they
blamed it on a virus. I run Norton Internet Security. I ran a full system
scan a week ago, after the problem then and it found 3 adware files and
deleted them. But that doesn't seem like it would cause windows not to start
at all!
Can anyone help? Thank you!!
don't know exactly what I'm talking about (but not completely dumb!)
What happens: I turn on the computer and I get a dos screen that says
something like "Windows failed to start properly...blah blah...this may be
due to recent changes you've made to hardware or software.
Then it gives options to start in safe mode, safe mode with networking, safe
mode with something else (can't remember), or start windows normally.
There have been no recent changes that it suggests. This problem happened a
week ago. After letting the computer try to restart about 20 times (because
I left it unattended), I started in safe mode and researched HELP AND
SUPPORT. I found an error log that showed several of the restart attempts
failed because of "some device connected to the system wasn't working
properly" or something like that. The only thing I could think of that would
cause that is the external modem/router for the DSL. So, I disconnected the
power supply, ethernet cable and phone cable from the modem. I restarted
normally and "voila!" it worked! I plugged the modem back in and have had no
problems starting Windows since then (a week ago)...until today!!
So, today, after a couple attempts of starting windows normally without
unplugging anything, I decided to try the same thing with the modem again,
and it worked again. I have contacted my DSL service, who supplied the modem
and they checked it and said it was working properly. Something isn't
working properly!! At the time, I couldn't connect to the internet and they
blamed it on a virus. I run Norton Internet Security. I ran a full system
scan a week ago, after the problem then and it found 3 adware files and
deleted them. But that doesn't seem like it would cause windows not to start
at all!
Can anyone help? Thank you!!