A
Angel
I am running a Gateway Pentium 4 with Windows XP. About 2 weeks ago, after
an automatic windows update, my computer tried to re-boot for changes to
take effect. However, shut down was unsuccessfull after waiting 20 minutes.
I forced the computer to shut down then re-start using the power button.
Nothing else would work.
Ever since my computer will NOT boot up completely. It will go as far as my
desktop picture and that is all. NO icons, start menu or task bar. I can
access a few program using the task manager
I have tired "Last Known Good Configuration" and several different system
restore points. The system tells me that it is restoring files, however, I
am back to just my desktop picture and nothing else. I have tried to boot
up into safe mode, safe mode with networking, and safe mode with command
prompts. The following line is the last line shown on screen...
multi(0)disk(0)rdisk(0)partition(1)\windows\system32\DRIVERS\agp440.sys
At this point the system gets hung up and won't move forward. I once again
hit the power button and have to force a manual shut down to re-boot. Same
is true with all 3 safe mode prompts.
I don't know what to do. I have been told to re-install...I really don't
want to do that. I have also been told to do a system repair using the
windows XP disk. I put the disk into the CD drive but did not find a repair
option. It maybe possible that I am not looking in the right spot or not
doing the right procedure.
I have tried to get into the event viewer but since I can't get to safe mode
and nothing will completely boot I am limited on options. If there is a way
to get to the event viewer using the task manager I would love to try it and
find out what the event log has to say.
Will someone please give me some help here?? This is driving me crazy. I
have always been able to fix my computer with little effort. But this I'm
afraid is over my head. I want to fix it myself instead of taking it to
someone else. So please give as much detail as possible, I would sooo
greatly appreciate it.
Thanks
Angel
an automatic windows update, my computer tried to re-boot for changes to
take effect. However, shut down was unsuccessfull after waiting 20 minutes.
I forced the computer to shut down then re-start using the power button.
Nothing else would work.
Ever since my computer will NOT boot up completely. It will go as far as my
desktop picture and that is all. NO icons, start menu or task bar. I can
access a few program using the task manager
I have tired "Last Known Good Configuration" and several different system
restore points. The system tells me that it is restoring files, however, I
am back to just my desktop picture and nothing else. I have tried to boot
up into safe mode, safe mode with networking, and safe mode with command
prompts. The following line is the last line shown on screen...
multi(0)disk(0)rdisk(0)partition(1)\windows\system32\DRIVERS\agp440.sys
At this point the system gets hung up and won't move forward. I once again
hit the power button and have to force a manual shut down to re-boot. Same
is true with all 3 safe mode prompts.
I don't know what to do. I have been told to re-install...I really don't
want to do that. I have also been told to do a system repair using the
windows XP disk. I put the disk into the CD drive but did not find a repair
option. It maybe possible that I am not looking in the right spot or not
doing the right procedure.
I have tried to get into the event viewer but since I can't get to safe mode
and nothing will completely boot I am limited on options. If there is a way
to get to the event viewer using the task manager I would love to try it and
find out what the event log has to say.
Will someone please give me some help here?? This is driving me crazy. I
have always been able to fix my computer with little effort. But this I'm
afraid is over my head. I want to fix it myself instead of taking it to
someone else. So please give as much detail as possible, I would sooo
greatly appreciate it.
Thanks
Angel