Windows Vista will not SHUT DOWN

  • Thread starter Thread starter Saiks
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Saiks

My big issue is after using my laptop for a while, i begin to notice that,
when i close my laptop without shutting it down, it will not shut down
properly afterwards. When i open it back, it will power back on and
everything will work just fine, the problem comes when i try to shut it down
then. It will say shutting down and will stay there for hours/days if i let
it. I have Dell inspiron 1420, with Vista Ultimate. The indication i have
when i know it will not shut down is that the HDD will stop
flashing(responding i guess). I have contacted dell too many times and still
no help. Any help, suggestion will be greatly appreciated.
 
sounds like a Driver issue or any Software that "hangs" while the OS tries
to kill all open applications ( which is needed for the OS to properly shut
down ) -

review all the autostarting programs( and therefore hidden tasks ) with
Windows Defender ( in Startmenu ) : inside Defender -> Options -> Software
Explorer, and see if there is something not needed ( like Adobe Acrobat
Reader,Java Updater,Skype,Windows Messenger .. )

try disabling some of them not needed ones , reboot and see if it will shut
down after that solutions.

Reinstall you chipset and Graphics drivers, see the documentation for your
PC on how to do that.

Run Windows Update, if any new drivers from MS are available.

if all Software issues are probed and proper Shutdown still fails, then also
consider a Hardware isssue and ask the Manufacturer for instant
warranty/pickup or whatever available service you have access to.

Sascha/Germany
 
Don't contact Dell anymore. They are very helpful but not very
knowledgeable. Some of the guys have personal experience in specific issues
and then they will share it with you.

I had the same problem three or four days ago. I also realized that it was
in line with many other problems I'd had with Vista and were of my own
doing. This one was caused by a virus I believe, because on that machine
(DELL GX-280) I have two OS: Win2K & Vista Business. My secretary uses Win2K
for our work but I ask her if she wants to roam the web do it from Vista.
She forgets. The places she goes to are full of c*rap, viruses and
cybercriminals. Of course she does not see it. For her it is all her sweet
soft toys. in short Win2K became what they call BSOD and when I turned the
machine off and got into Vista it also looked funny and I could not turn it
off under any circumstances. I tried safe mode and could not find a way to
do system restore. Something was badly screwed up but I knew what I should
do. And that was to leave Vista alone.

I went to MS website and downloaded Malicious Software Removal Tool, I think
it is v 2.1 Beta. It is the one specifically for Vista. I ran it. It is a
very long draw and it found 2 malicious viruses (in Vista) which is removed
quickly. Then I ran Spybot Search & Destroy (a free program but very up to
date) and if I am not mistaken it found something as well.

Then I downloaded and Installed Windows baseline Security Analyzer. I ran it
and made some adjustments in my firewall, etc based on its report.

I am not clear but there is a chance that the WBSA asked me to download some
updates and I did.

I then left Vista overnight to download any additional stuff it wants. I
made sure it did not go to sleep. I came back to the office yesterday and lo
and behold I could turn it off (Vista Business) and it looked and worked
with no previous funky behaviors. Just a lesson for me to be vigilant.

You better tell us what you did to your Vista to screw it up that badly.
 
I am also adding some of my recent collection I've made for myself. I will
keep improving it conceptually and in content. it is the first draft.

My policy is not to use any 3-rd party antivirus except Spybot S&D. Windows
Vista offers sufficient protection against malicious software writers some
of them I am sure watch this forum very carefully.

Download Microsoft Windows Baseline Security Analyzer. It is Beta 2.1 for
Vista and I think it is safe to download. Run it.

http://www.microsoft.com/downloads/...AF-9DBE-4DCE-889E-ECF997EB18E9&displaylang=en

It will give you all your vulnerabilities, especially in your firewall
settings. You should read the report and if it suggests any changes, you
should consider them.

Your Windows firewall setting will be analyzed.

Download Microsoft® Windows® Malicious Software Removal Tool (KB890830). It
will want to run upon install. Choose the FULL scan although it may give you
a threatening message that it might take a few hours. It will scan your
entire computer in about half an hour or less if you do not have a lot of
stuff in it.

http://www.microsoft.com/downloads/...e0-e72d-4f54-9ab3-75b8eb148356&displaylang=en

Some reassuring information: Malicious Software Removal Tool

http://www.microsoft.com/security/malwareremove/default.mspx

You can also go to Protection Center (Microsoft)

http://onecare.live.com/site/en-US/center/howsafe.htm?s_cid=mscom_msrt

and click "Protection Scan." There will be a dropdown menu and a button:
"Launch Full Scan or Vista." You can do it if you wish.

Download and install Spybot Search & Destroy, a marvelous piece of software
which is free for individuals but corporations pay fees. You may be asked
for donations but it is up to you. It is very up to date and every week you
will have to download new updates, sometimes even more often. You should
check for updates every time you run it. It will give you all su*kers
leached into your registry and ask you if you wanted to remove them. Many of
them have masqueraded themselves under MS Windows names like
Windows.something. Do not hesitate to kill them all. You can trust SB S&D.
It also allows you to IMMUNIZE your system. It means that when you go to a
website and they try to download some kind of a Trojan to you SB S&D will
either kill it silently, or ask you if you want to do it or will kill it and
give you a notice. It is better to let it kill them all in silence.

Listen to Mark Russinovich's (MS) webcast: Advanced Malware Cleaning

http://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=359
 
AlexB said:
I am also adding some of my recent collection I've made for myself. I
will keep improving it conceptually and in content. it is the first
draft.
My policy is not to use any 3-rd party antivirus except Spybot S&D.
Windows Vista offers sufficient protection against malicious software
writers some of them I am sure watch this forum very carefully.
Click to expand...


When did Spybot S&D become an antivirus application?
 
I've misspoken. It does malware in general, Trojans, highjackers, what else?

It will be corrected in the next edition.

I also want to encourage everyone to do critics, copy and edit my stuff
indiscriminately, repost it as your own without ever referring to me by
name, etc if anybody has such a desire.
 
Your secretary is your employee, that is your computer.
You are the boss.

You tell your employee what the rules are and if she doesn't
follow those rules there will repercussions.

Why isn't she setup on a limited user account?

There are ways to keep IE from accessing the internet,
http://articles.techrepublic.com.com/5100-1009_11-5838360.html

You could lock IE down and disable a lot of things.

Also, why do you not have any security software setup in
Win2000? Spybot works on Win2000. SpywareBlaster works
in Win2000. AVG Free works on Win2000. avast! Free works
on Windows 2000. NOD32 works on Win2000. And many other
quality products. Even the newer SuperAntiSpyware supports
Windows 2000. They have a free and pro version. This is really
really good software. Reminds me of the quality that was
Giant antispyware before Microsoft bought them and turned
it into Windows Defender.
Why are you being so lame in protecting your computer?

Why are you letting an *employee* go against your wishes?
Even admitting you know she goes to shady websites. Just
doesn't make any sense.

By the way, the Microsoft Malicious Software Removal Tool is very
limited in what it scans for. Spybot is no substitute for a real
Anti-Virus program. It can be part of your security package, another
layer of defense. But it isn't meant to replace an AV.


-Michael
 
alexB said:
I've misspoken. It does malware in general, Trojans, highjackers,
what else?
It will be corrected in the next edition.

I also want to encourage everyone to do critics, copy and edit my
stuff indiscriminately, repost it as your own without ever referring
to me by name, etc if anybody has such a desire.
Click to expand...



Get over yourself. Why should I repost all your words when there is only
one point to clarify? Reasonable people should be able to notice the little
arrows preceding each line of your words and see your name at the top of
your words and then conclude quite easily that you are the author of the
verbage replied to.

BTW, I think the word you meant to use was critique. My post wasn't meant to
be a critique, it was meant to ask if Spybot S&D is now an antivirus app in
case I missed something in the last week or so since I used it.
 
You are very hostile and inattentive. I did not adress you directly at all.
I said: *everyone who are interested*. Dif I ask you to do it? Not at all?
Get over yourselves in this sense. You are just ridiculous.

You are right, I should have used "critiques."

If you do not want to repost it for the benefit of other users, that's fine
with me. I am not going to hang around for long. I have my own agenda and it
is to understand how I can protect my software and hardware better and learn
from otehrs.

If you think I need your help, just spare your effort. Plenty information is
available for me here, more than I can digest. I do have other things to do
every day as well.

If you do not know how to extract content form formatting information and
appropriate the text after a short edit, you may consider taking some
computer courses at a community college. You seem to be very paranoid. I did
not even expect that somebody would think that I wnated to propagate my
alias this way. This is totally idiotic.

It is my understanding that Spybot S&D removes Spyware, Adware and Trojans.
It doe not do any antivirus stuff. When you do the update it offers you to
download items. I just pressed that button and got the following updates:

Detection Rule: Malware
Detection Rule: Security
Detection Rule: Trojans
Detection Rule: Update

The following is copied from the Spybot &D introduction

Spybot - Search & Destroy can detect and remove spyware of different kinds
from your computer. Spyware is a relatively new kind of threat that common
anti-virus applications do not cover yet. If you see new toolbars in your
Internet Explorer that you didn't intentionally install, if your browser
crashes, or if you browser start page has changed without your knowing, you
most probably have spyware. But even if you don't see anything, you may be
infected, because more and more spyware is emerging that is silently
tracking your surfing behaviour to create a marketing profile of you that
will be sold to advertisement companies. Spybot-S&D is free, so there's no
harm in trying to see if something snooped into your computer, too :)

Spybot-S&D can also clean usage tracks, an interesting function if you share
your computer with other users and don't want them to see what you worked
on. And for professional users, it allows to fix some registry
inconsistencies and offers some extended reporting features.
 
Michael, I know all that.

It is not the issue. I do not want to be hostile and overly restrictive to
anyone when I cannot give her things to do. I also want her brain to be
active although this "activity" frequently takes her to Creationism and
other crapss. She is a nice woman and although at this time I do not have
enough stuff for her to do except answering phones and dialing numbers for
me and going thru the maze of various choices, I value her because I know
that she won't steal anything from me. I've had enough experience with
others to appreciate her.

I kind of suspect she got that virus at one of the websites where the world
was "created." At least I jokingly told her so. You would never believe what
she tells me occasionally.She is quite "educated" in this respect.

I always tell people: I take a complete responsibility for everything I do.
It is my fault. I should have written a notice for her to use the other
partition for that purpose only. It was just a verbal communication. I
should have placed it in front of her nose. She would have followed it for
sure. I know her well.
 
alexB said:
You are very hostile and inattentive. I did not adress you directly
at all. I said: *everyone who are interested*. Dif I ask you to do
it? Not at all? Get over yourselves in this sense. You are just
ridiculous.
You are right, I should have used "critiques."

If you do not want to repost it for the benefit of other users,
that's fine with me. I am not going to hang around for long. I have
my own agenda and it is to understand how I can protect my software
and hardware better and learn from otehrs.

If you think I need your help, just spare your effort. Plenty
information is available for me here, more than I can digest. I do
have other things to do every day as well.

If you do not know how to extract content form formatting information
and appropriate the text after a short edit, you may consider taking
some computer courses at a community college. You seem to be very
paranoid. I did not even expect that somebody would think that I
wnated to propagate my alias this way. This is totally idiotic.
Click to expand...

I might be ridiculous but I am not hostile at all, sorry it seems that way
to you, and I am not sure where you get the inattentive and paranoid bit.
Maybe you need a dictionary. If you don't want your postings replied to...
don't post.

You replied to ME and then said your little piece about *everyone who are
interested*, but then you didn't specifically exclude me so I replied. If
you don't want your postings replied to... don't post.

You might consider attending some writing classes at a junior high school to
improve your spelling,word usage and comprehension and then some anger
management courses to thicken your skin.
 
Sascha, i have tried what you said with windows Defender but still the
problem exist. I will try to make my issue more clear. When i bought the
laptop, it came with Vista basic with the Dell PC restore, in that state,
everything works just even after from sleep. I am a MSDN subscriber and i had
Vista Ultimate from there, i upgraded the OS from Basic to Ultimate. The
strange part of this is i installed the same OS on my desktop and its works
fine from XP (Dell dimension 3000) with a celeron processor if you know what
i mean. I don't get it but on the laptop, this issue exist and i got nearly
the same programs/software on both machines.

The problem only shows up after sleep, it will say shutting down and will
stay there for days if i let it. I left it over night till this morning but
still no luck, got up and its still saying shutting down. If i restore my PC
back to Basic it worls fine. Contacted Microsoft and they want me to pay form
them to look at it. Thanks
 
Forget it. I have better things to do. As far as spelling goes. I have hard
time seeing small font and frequently click the wrong button. And I do not
want to use html. This forum is not where the exemplary spelling should be
paraded.
 
Thank to all for your help. My problem has been solved when i downloaded
am=nd install Vista SP1, it working like a charm now and other minor problems
also fixed. I guess SP1 will be the key to a whole lot of issues
 
alexB said:
Forget it. I have better things to do. As far as spelling goes. I
have hard time seeing small font and frequently click the wrong
button. And I do not want to use html. This forum is not where the
exemplary spelling should be paraded.
Click to expand...

Spelling is the least of your problems.
 
I wasn't going to reply to this or to any of your
other posts.... it seems quite futile getting through
to you. But, here it goes.

<Inline>

alexB said:
Michael, I know all that.
Click to expand...

Then do something about it.
It is not the issue. I do not want to be hostile and overly restrictive to
anyone when I cannot give her things to do. I also want her brain to be
active although this "activity" frequently takes her to Creationism and
other crapss. She is a nice woman and although at this time I do not have
enough stuff for her to do except answering phones and dialing numbers for
me and going thru the maze of various choices, I value her because I know
that she won't steal anything from me. I've had enough experience with
others to appreciate her.
Click to expand...

If she frequents sites that may infect *your* computer, your computer
could become compromised, and depending on what type of data
you have on your computer, you could be stolen from. Your clients
information could be stolen. You may trust her not to physically steal
from you, but her actions could compromise your business and even
your bank accounts.
I kind of suspect she got that virus at one of the websites where the world
was "created." At least I jokingly told her so. You would never believe what
she tells me occasionally.
She is quite "educated" in this respect.
Click to expand...

Then educate her in computer security and doing what you the
boss instructs her to do. You need to do a better job of securing
your machines.
I always tell people: I take a complete responsibility for everything I do.
It is my fault. I should have written a notice for her to use the other
partition for that purpose only. It was just a verbal communication. I
should have placed it in front of her nose. She would have followed it for
sure. I know her well.
Click to expand...

Yes, ultimately, you are responsible. Do something about it.
I don't know what you do for a living, but I certainly wouldn't
want you handling any business of mine, knowing how lax you
are on your employees and overall computer security. You don't
have to go all ballistic on her or other employees, but it is up
to you to put down the rules and have them followed.

Perhaps, you know her too well. In this situation, stop being her
friend, and try being her boss.


-Michael
 
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