Hi all,
I ran superantispyware a few days ago and it found a few viruses, it cleaned it up and asked me to restart windows. However, windows will no longer start up. Everytime I try to restart the laptop, the text screen indicating "windows could not start properly the previous time" pops up and gives the option to run windows in safe mode vs. normal mode. I have tried running windows using all these options but it fails to load properly. The windows desktop starts to appear without loading the icons and at the bottom of the screen, it says failed to load explorer.exe and it again jumps to back to the text screen "windows could not start properly the previous time" and again gives the option to run windows in safe mode vs. normal mode. I would greatly appreciate your help. I think I need some type of a boot disc to help load windows vista but not sure how to go about creating one. Is there a way to fix this and not have to reinstall windows vista and lose all my hard drive data? Thank you again.
I ran superantispyware a few days ago and it found a few viruses, it cleaned it up and asked me to restart windows. However, windows will no longer start up. Everytime I try to restart the laptop, the text screen indicating "windows could not start properly the previous time" pops up and gives the option to run windows in safe mode vs. normal mode. I have tried running windows using all these options but it fails to load properly. The windows desktop starts to appear without loading the icons and at the bottom of the screen, it says failed to load explorer.exe and it again jumps to back to the text screen "windows could not start properly the previous time" and again gives the option to run windows in safe mode vs. normal mode. I would greatly appreciate your help. I think I need some type of a boot disc to help load windows vista but not sure how to go about creating one. Is there a way to fix this and not have to reinstall windows vista and lose all my hard drive data? Thank you again.