Windows Vista problem

[Lei Wu]

A laptop running Vista is having the following problems:

1. Can't connect to WiFi
2. Can't launch system restore
3. Can't launch WIndows help
4. Can't launch Event Viewer

The last time it was working fine, a Windows update was installed and
the system was shut down probably. The next time it was rebooted, the
problems above occurred.

Any help would be greatly appreciated.

Thank you.

Lei

 

[Lei Wu]

A laptop running Vista is having the following problems:

1. Can't connect to WiFi
2. Can't launch system restore
3. Can't launch WIndows help
4. Can't launch Event Viewer

The last time it was working fine, a Windows update was installed and
the system was shut down probably. The next time it was rebooted, the
problems above occurred.

Any help would be greatly appreciated.

Thank you.

Lei

Sorry, I meant it was shut down "properly"

 

[brummyfan]

Sorry, I meant it was shut down "properly"

Try system restore in safe mode.

 

[Mike Hall - MVP]

A laptop running Vista is having the following problems:

1. Can't connect to WiFi
2. Can't launch system restore
3. Can't launch WIndows help
4. Can't launch Event Viewer

The last time it was working fine, a Windows update was installed and
the system was shut down probably. The next time it was rebooted, the
problems above occurred.

Any help would be greatly appreciated.

Thank you.

Lei

#2 and 3 are generally a result of a virus/Trojan/worm infection.. Have you
run Malwarebytes or similar to check?

 

[Jim]

Sorry, I meant it was shut down "properly"

Have you tried ; start boot , F8 , safe mode , system restore ?