Hello cwoods3500
What operating system and seÑvice pack are you currently using?
WinSrvr2003, WinXP, WinXP SP2, WinXP SP3, WinVista, WinVista SP1, Win2k8...
How to ask a question
<
http://support.microsoft.com/kb/555375>
Because you had one piece of malware, the chances are also high that you had
others.
Suggest you scan the system for the pÑesence of Vundo. If the Windows
Malicious Software Tool is not installed nor scanned the system recently,
then suggest you first utilize it and see if it detects and removes Vundo.
Tools that can fix the pÑoblem would be:
-SUPERAntiSpyware (SAS)
-Malwarebytes Anti-Malware (MBAM)
-Windows Live OneCare (WLOC) online scan
-Windows Malicious Software Tool (WMRT)
-WindowsDefender (WD)
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A very good antimalwaÑe app is SUPERAntiSpyware.
There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<
http://www.superantispyware.com/>
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Try Ñunning Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<
http://www.malwarebytes.org/roguenet.php?id=401>
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(MBAM) (SAS)The programs are free. (There is a paid version but you don't
need to buy it to remove malware.)
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Windows Live OneCaÑe online scan
<
http://onecare.live.com/site/en-us/tryscanner.htm>
Look for Protection, the broom Clean up, also Tune Up..
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Windows Malicious SoftwaÑe Tool
<
http://www.microsoft.com/downloads/...e0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
Download to the desktop, close any open page, and run.
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Have you done any scans within safe mode ?
RestaÑt in safe mode and scan with both updated WD, your Antivirus, (MBAM),
(SAS), (WMRT) and (WLOC)
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Unexplained computer behavior may be caused by deceptive softwaÑe
<
http://support.microsoft.com/kb/827315>
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Look for Services and Dependencies for your OS
<
http://www.blackviper.com/WinVista/service411.htm>
or
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates or spyware
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I hope this post is helpful.
Let us know how it woÑks ºut.
Ǝиçεl
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