Windows Updates failing

  • Thread starter Thread starter Lance
  • Start date Start date
L

Lance

I'm trying to install the windows updates from Microsoft and a window
pops up that indicates that the program performed an illegal function.
It's the window that allows you to send the error report to
Microsoft. I've read through the posts here and tried suggestions but
I'm still having the problem. Any one know what's causing this?

Thanks-
 
Hi,

Reinstall the Windows Update site controls, one or more parts is likely
corrupted. To reinstall the Windows Update site controls, you must first
remove the old controls. The following are generic steps for all versions of
Windows, so not all may apply to your system:

Remove Controls:
1. Click on Start, then Run.
2. Type in 'regsvr32 iuctl.dll /u' (without the quotes) click OK. You should
get a successful message, click OK on that as well.
3. Click on Start/find/files, choose to look in C:\
4. Type in the file name IUCTL.DLL and click Search Now. Delete every copy
of this file that you find.
5. Run the search again for the file IUENGINE.DLL. Again, delete every copy
of this file you find.

Delete Windows Update files:
1. Double-click on My Computer.
2. Open the C drive
3. Open the Program Files folder
4. Open the Windows Update folder.
5. Delete everything in the folder except the V4 folder.
6. Next, Open the V4 folder, if it exists.
7. Delete everything in the folder except the iuhist.xml file
8. Close Window

Then revisit the WindowsUpdate site and you will be prompted to reinstall
the V4 site controls.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Back
Top