Windows update

[Its Only Me]

Is there a problem with the Windows update site or is it just me that can't
get into the site? Automatic updates give me the update for windows defender
but it doesn't install correctly.
Otherwise I get that silly error message that the help page does nothing to
resolve. Would like to know for my own information.

Thanks,

It's Only Me. rfeally.

 

[Doug Knox MS-MVP]

Works fine for me. More details on the "silly error message" might be helpful.

 

[Guest]

See comments -

Is there a problem with the Windows update site or is it just me that can't
get into the site?

The site is working correctly for me.

Automatic updates give me the update for windows defender

but it doesn't install correctly.

"Windows Defender definitions haven't been updated"
http://support.microsoft.com/Default.aspx?kbid=915105

Newsgroup for Windows Defender Beta2
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx.

Otherwise I get that silly error message that the help page does nothing to
resolve. Would like to know for my own information.

Sorry I have no information on "silly error message". If you would like to
be more specific then perhaps someone can assist or in the alternative, post
to error message to the Windows Update Newsgroup.

 

[antioch]

Hi Its Only You
Some have been saying don't download Defender - some say its better than
beta1. As the beta1 is still being updated on a regular basis, Im staying
with it. Defender is also beta, still in test stage.
If you search Defender in the groups(Basic, General, Newusers), you will get
a good cross-section of posts.
Rgds
Antioch

See comments -



The site is working correctly for me.

Automatic updates give me the update for windows defender

"Windows Defender definitions haven't been updated"
http://support.microsoft.com/Default.aspx?kbid=915105

Newsgroup for Windows Defender Beta2
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx.



Sorry I have no information on "silly error message". If you would
like to be more specific then perhaps someone can assist or in the
alternative, post to error message to the Windows Update Newsgroup.

[Error number: 0x800A1391]
The website has encountered a problem and cannot display the page
you are trying to view. The options provided below might help you solve
the problem.
For self-help options:

a.. Frequently Asked Questions

b.. Find Solutions

c.. Windows Update Newsgroup
For assisted support options:

a.. Microsoft Online Assisted Support (no-cost for Windows Update
issues)

Read more about steps you can take to resolve this problem (error
number 0x800A1391) yourself.



I have followed the steps to add the addresses to my trusted sites but
still get the above error when I go to the windows update site.

 

[Its Only Me]

The problem is not defender, it's the actual windows update site. It for
some reason, will not allow me in. It checks the active x and quickly jumps
to the error page. I'm wondering if there is a possibility that I have
somehow disabled something that would allow access to the site again. All
the necessary services are running correctly.

Hi Its Only You
Some have been saying don't download Defender - some say its better
than beta1. As the beta1 is still being updated on a regular basis,
Im staying with it. Defender is also beta, still in test stage.
If you search Defender in the groups(Basic, General, Newusers), you
will get a good cross-section of posts.
Rgds
Antioch

See comments -

:

Is there a problem with the Windows update site or is it just me
that can't get into the site?

The site is working correctly for me.

Automatic updates give me the update for windows defender
but it doesn't install correctly.

"Windows Defender definitions haven't been updated"
http://support.microsoft.com/Default.aspx?kbid=915105

Newsgroup for Windows Defender Beta2
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx.


Otherwise I get that silly error message that the help page does
nothing to resolve. Would like to know for my own information.

Sorry I have no information on "silly error message". If you would
like to be more specific then perhaps someone can assist or in the
alternative, post to error message to the Windows Update Newsgroup.

[Error number: 0x800A1391]
The website has encountered a problem and cannot display the
page you are trying to view. The options provided below might help
you solve the problem.
For self-help options:

a.. Frequently Asked Questions

b.. Find Solutions

c.. Windows Update Newsgroup
For assisted support options:

a.. Microsoft Online Assisted Support (no-cost for Windows
Update issues)

Read more about steps you can take to resolve this problem (error
number 0x800A1391) yourself.



I have followed the steps to add the addresses to my trusted sites
but still get the above error when I go to the windows update site.

 

[Ron Martell]

[Error number: 0x800A1391]
The website has encountered a problem and cannot display the page
you are trying to view. The options provided below might help you solve the
problem.
For self-help options:

a.. Frequently Asked Questions

b.. Find Solutions

c.. Windows Update Newsgroup
For assisted support options:

a.. Microsoft Online Assisted Support (no-cost for Windows Update
issues)

Read more about steps you can take to resolve this problem (error
number 0x800A1391) yourself.

Do you have a firewall installed on the computer? Try turning it off
temporarily and see if that resolves the issue.

Also the "trusted sites" entries should include all of the following:
http://windowsupdate.microsoft.com
http://v4.windowsupdate.microsoft.com
https://v4.windowsupdate.microsoft.com
http://v5.windowsupdate.microsoft.com
https://v5.windowsupdate.microsoft.com
http://download.windowsupdate.com

Note that the KB article does not have two "v5" sites on its list.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

See comments -



The site is working correctly for me.

Automatic updates give me the update for windows defender

"Windows Defender definitions haven't been updated"
http://support.microsoft.com/Default.aspx?kbid=915105

Newsgroup for Windows Defender Beta2
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx.



Sorry I have no information on "silly error message". If you would
like to be more specific then perhaps someone can assist or in the
alternative, post to error message to the Windows Update Newsgroup.

[Error number: 0x800A1391]
The website has encountered a problem and cannot display the page
you are trying to view. The options provided below might help you solve the
problem.
For self-help options:

a.. Frequently Asked Questions

b.. Find Solutions

c.. Windows Update Newsgroup
For assisted support options:

a.. Microsoft Online Assisted Support (no-cost for Windows Update
issues)

Read more about steps you can take to resolve this problem (error
number 0x800A1391) yourself.



I have followed the steps to add the addresses to my trusted sites but still
get the above error when I go to the windows update site

An error occurs when Windows Update is unable to download and install the
Windows Update ActiveX component.
Can also be caused when a firewall blocks the download of the component.

Try adding the following sites to the IE Trusted Sites zone

http://update.microsoft.com
http://download.windowsupdate.microsoft.com

Also check for the presence of malware on the system. Go here to have it
scanned :
http://www.auditmypc.com/freescan/prefcan.asp

Here for the preliminary steps in removing the malware, if found on the
system :
http://www.aumha.org/a/quickfix.htm

Posted by another user:
For ZoneAlarm, go into the privacy tab and add update.microsoft.com under
the site list tab and enable mobile codes for only this one.
This will allow Active X to be run, which is required for Windows Update to
run successfully.

Posted by SueH
I fixed it!! Nothing suggested seemed to work. I kept at it and figured it
out finally! I use
ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware protection. I
opened the application main menu and clicked 'Privacy' on left menu. On the
upper right there are 3 Tabs named Main, Site List & Cache Cleaner. Click on
Main tab and go down to 3rd option at bottom of window called Mobile Code
Control. Click 'Custom' button. In 'Custom Privacy Settings' window click
tab called 'Mobile Code'.
Click button named 'Reset to Default'. Click 'Apply' then 'OK'. That should
do it. The ActiveX embedded objects had been blocked causing Windows Update
to be blocked as a result. Hope this helps anyone who needs it. If using
other security software check the settings to be sure this isn't what is
preventing updates from running.
Good luck!!

 

[Its Only Me]

Posted by another user:
For ZoneAlarm, go into the privacy tab and add update.microsoft.com
under the site list tab and enable mobile codes for only this one.
This will allow Active X to be run, which is required for Windows
Update to run successfully.

Posted by SueH
I fixed it!! Nothing suggested seemed to work. I kept at it and
figured it out finally! I use
ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware protection.
I opened the application main menu and clicked 'Privacy' on left
menu. On the upper right there are 3 Tabs named Main, Site List &
Cache Cleaner. Click on Main tab and go down to 3rd option at bottom
of window called Mobile Code Control. Click 'Custom' button. In
'Custom Privacy Settings' window click tab called 'Mobile Code'.
Click button named 'Reset to Default'. Click 'Apply' then 'OK'. That
should do it. The ActiveX embedded objects had been blocked causing
Windows Update to be blocked as a result. Hope this helps anyone who
needs it. If using other security software check the settings to be
sure this isn't what is preventing updates from running.
Good luck!!

Thankyou a million times, TaurArian. That was the problem, ZONEALARM pro and
it's settings.

Once again, THANKYOU!!!!!!!!!! It is very much appreciated.