Windows Update

  • Thread starter Thread starter Walter judd
  • Start date Start date
W

Walter judd

I cannot access the windows update web site when I go to it the page is
blank. When I right click Start, click on Explore, go to c:/programfiles,
there is no windows update folder. I have run my antivirus program several
times, run Norton SystemWorks OBC, WinDoctor, Disk Doctor etc. and it isn't
corrected. I have tried System Restore, going back to 6/8/2005, but it still
isn't corrected. Now, when I try to do a system restore, the window is
blank. Also, when I go to the help menu in IE, and click on "About", the
product ID,Cipher Strength, and Version lines are blank.
I am using a HP xt973, 1.GHz Intel Celeron, 256mb of RAM, WinXP Home SP2.
I don't know if this has anything to do with it but,the CD burner isn't
recognized by the BIOS or Device Manager either.
I have a feeling that I am about to have to do a System Recovery on this
computer. If possible I would like to avoid this step. Any ideas?


Walter
 
Hi Walter :-)

Try the following information and see if it helps:

Blank Page Appears When Attempting to View Windows Update
http://support.microsoft.com/support/kb/articles/q193/7/01.asp

Cannot gain access to Windows Update site:
http://support.microsoft.com/kb/836987

Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q193657

Hope this helps.

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

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