Windows update won't work

W

W E T

Hello

I have a Windows XP SP2 system that will not update from the windows update
site. After it checks for the update version, and the express or custom
option windows is loaded, clicking either one does nothing.
I have also found that other sites that have Java script buttons also don't
work. I have followed dozens links in search of a solution, but nothing has
worked.
I had recently removed a toolbar spyware from IE. I had gone into the
registry to remove references to it, and may have messed up (I didn't do a
registry export before hand). There is a two month old backup to pull from
if necessary.

Also when opening Outlook 2003, there is an error

Internet Explorer Script Error
Line: 298
Char: 1
Error: Access denied
Code: 0
URL: outlook:today


After reading other post hear about other problems with Java scripts and
SP2, is this problem related? and has a solution been found?


Thanks
Bill
 
J

Jan Il

Hi W E T :)

Try the following and see if it helps:

Windows Update Troubleshooter

http://v4.windowsupdate.microsoft.com/troubleshoot/



also.......



Windows Update not working

First.......check the very interesting information here regarding Windows
Update problems for XP, and see if it will help:

Microsoft Makes Windows Update Site Nonfunctional
http://www.techzonez.com/forums/showthread.php?s=&threadid=972&highlight=microsoft+update

If still no joy....

A possible workaround for the Windows Update not working.

Use Notepad to add the following to your
"C:\Windows\System32\drivers\etc\hosts" file:

207.46.106.80 www.download.windowsupdate.com

Save the notepad file.

Close IE and reopen and see if it works.

also.......

Un-Hosing Windows Update
http://discuss.fogcreek.com/joelonsoftware/default.asp?cmd=show&ixPost=99021

or........

Windows Update not working -

Go to the Windows Update site as you usually do. When you get there, copy
the address that appears in the browser's address bar.
Click the Tools menu, then click Internet Options.
Click on the Security tab. Click on the Trusted Sites icon and then click on
the Sites button.
In the Trusted Sites dialog box, paste the address into the Add this Web
site to the zone text box. Remove the checkmark from the Require server
verification (https:) for all sites in this zone checkbox. Click the Add
button.
Click OK.
Click OK again.

If all the above fails..........

IE is a core part of the XP operating system, and cannot be uninstalled,
only repaired or reinstalled. Try the following and see if it helps:

Repair or Reinstall IE/OE (WinXP)
http://support.microsoft.com/?kbid=318378

If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
F

Frank Saunders, MS-MVP IE/OE

W E T said:
Hello

I have a Windows XP SP2 system that will not update from the windows
update
site. After it checks for the update version, and the express or custom
option windows is loaded, clicking either one does nothing.
I have also found that other sites that have Java script buttons also
don't
work. I have followed dozens links in search of a solution, but nothing
has
worked.
I had recently removed a toolbar spyware from IE. I had gone into the
registry to remove references to it, and may have messed up (I didn't do a
registry export before hand). There is a two month old backup to pull from
if necessary.

Also when opening Outlook 2003, there is an error

Internet Explorer Script Error
Line: 298
Char: 1
Error: Access denied
Code: 0
URL: outlook:today


After reading other post hear about other problems with Java scripts and
SP2, is this problem related? and has a solution been found?


Thanks
Bill


1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169
or
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top