Windows update VIA IDE - Blue Screen warning!!!

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Tx2

There is a Windows update hardware option that has appeared on the
Windows Update site for VIA IDE controller.

PROCEED WITH CAUTION for this update.

We have several (as in more than 50) Dell GX270 machines at my place of
work, and when running/installing this update on them, they BLUE SCREEN
when restarted! They will not restart in safe mode - that results in a
BSOD too!

I also got this update showing as available on my own homebuilt PC which
_DOES_ _NOT_ have a VIA chipset.

It is also showing on my Dell XPS laptop, which doesn't show as having a
VIA controller either (although I'm not sure what controller it actually
has, it does show a Intel 82801)

Whether this update will have the same adverse affect on other machines,
I know not, but i'm certainly not downloading it.

Another concern, is it is shown as a 2006 update??

Just a heads up.
 
Tx2 said:
There is a Windows update hardware option that has appeared on the
Windows Update site for VIA IDE controller.
Click to expand...

I see it too and my laptop doesn't have a VIA chipset either... its been
there for some weeks at least as I first saw it about 3 weeks ago. I wasn't
going to install it anyway but thanks for the warning.
 
Tx2 said:
There is a Windows update hardware option that has appeared on the
Windows Update site for VIA IDE controller.

PROCEED WITH CAUTION for this update.

We have several (as in more than 50) Dell GX270 machines at my
place of work, and when running/installing this update on them,
they BLUE SCREEN when restarted! They will not restart in safe mode
- that results in a BSOD too!

I also got this update showing as available on my own homebuilt PC
which _DOES_ _NOT_ have a VIA chipset.

It is also showing on my Dell XPS laptop, which doesn't show as
having a VIA controller either (although I'm not sure what
controller it actually has, it does show a Intel 82801)

Whether this update will have the same adverse affect on other
machines, I know not, but i'm certainly not downloading it.

Another concern, is it is shown as a 2006 update??

Just a heads up.
Click to expand...

I occassionally get a hardware update listed and actually test it from
Microsoft.
Not before imaging the machine however.

I ran across this one (the one you speak of) on a Dell OptiPlex 745 (brand
new machine) that I was REAL sure did not have the VIA chipset and decided
to test it today.

It - in fact - crashed the machine horribly and I restored from image.

This is why most people (I know I do) recommend not getting hardware drivers
from Windows/Microsoft Update.
They didn't make most of your hardware, why trust them to have the
latest/best driver for it?
 
Lievre
of (e-mail address removed), felt we'd be interested in the
following...

I see it too and my laptop doesn't have a VIA chipset either... its been
there for some weeks at least as I first saw it about 3 weeks ago. I wasn't
going to install it anyway but thanks for the warning.
Click to expand...

It only appeared today for us at work, and we do updates quite
regularly.

Likewise I did a check on Tuesday at home, as MS had released some new
updates. I didn't see it then.

I think something weird is occurring... more than just a dodgy update...
 
I updated yesterday and this update wasn't there. I updated today and this
update was there. On restart, Windows kept crashing as it booted. The
computer started OK when selecting Last Known Good Configuration.
 
Unfortunately, I downloaded this update. As a result I can not boot up even
in Safe mode. My system just keeps rebooting. PLEASE HELP, IS THERE ANYONE
OUT THERE THAT HAS A FIX FOR THIS?
 
of (e-mail address removed), felt we'd be interested in the
following...

I updated yesterday and this update wasn't there. I updated today and this
update was there. On restart, Windows kept crashing as it booted. The
computer started OK when selecting Last Known Good Configuration.
Click to expand...


It looks like MS have clearly got a problem with this update. Are there
any 'official' channels this can go through to make them aware??

Do the MVP's have any way of letting MS know?
 
ALAN said:
Unfortunately, I downloaded this update. As a result I can not boot up
even
in Safe mode. My system just keeps rebooting. PLEASE HELP, IS THERE
ANYONE
OUT THERE THAT HAS A FIX FOR THIS?
Click to expand...
Boot to the Safe Mode screen and select

"Last known good configuration"
 
Tx2 said:
of (e-mail address removed), felt we'd be interested in the
following...




It looks like MS have clearly got a problem with this update. Are there
any 'official' channels this can go through to make them aware??

Do the MVP's have any way of letting MS know?
Click to expand...

I'm getting exactly the same problem tonight. No malware, the right
website, it's just a bad update.

PH, London
 
Philip Herlihy said:
I'm getting exactly the same problem tonight. No malware, the right
website, it's just a bad update.
Click to expand...
Yeah I installed it because I have a VIA chipset kt400a, BSOD on reboot, had
to go for last good configuration to boot.
 
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