Maurice Thanks,
We have tried this solution but still whenever we go to the windows update
thru the taskbar or browsing to the website and clicking on windows update.
IE freezes with a white screen and must be closed thru task manager.
We can browse any other website without any other issues.
Windows automatic updates do not work also on this server.
Seems like something is blocking the site from checking the computer for
what updates are installed...would the log help?
We have no pop-up ad remover or anonymizer. Have done virus scans with AVG
and online at Trend Micro...
No viruses or trojans.
Any help would be appreciated.
Jim
Following is only a basic first-pass checklist of settings for Internet
Explorer browser, tailored for smoother entry into Windows Update.
It is NOT a cure-all !
Make sure this is not running a 3rd-part Popup-Ad remover, or any
anonymizer.
1. In Internet Explorer browser > select Tools, click Internet Options, and
then click
Languages....
If this box is empty, add at least one language -- your usual national
language.
If you happen to have 2 or more, move English up on this list.
2. Disengage your Discussion Bar in Internet Explorer: Click View on
main IE menu.
Point to Explorer Bar.
If "Discuss" has a check mark, click Discuss to *remove the check mark*
and clear it.
You may note, if the discussion bar is active, it would appear near the
bottom of IE window.
3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru
the list)
These are "some" of the items that I do have CHECKed (selected):
Under HTTP 1.1 settings --
Use HTTP 1.1 (ON / Selected)
+ Enable / check to use HTTP 1.1 with proxy servers **** <<----
and under Security :
Clear (un-check) the check box next to "Check for server certificate
revocation" . ( *OFF* )
Use SSL 2.0 (ON / selected)
Use SSL 3.0 (ON)
4. Internet Explorer > Tools > Internet Options > Connections Tab Click
on LAN Settings > * Uncheck* the Automatically detect settings.
Make sure _no other_ settings on this screen are enabled.
5. Internet Explorer > main menu /Tools/Internet Options >
Security Tab/ click on green icon Trusted Sites/click Sites button.
Look very closely at line that says:
"Require server verification (https
for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).
In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --
type
http://*.download.windowsupdate.com (click Add)
http://update.microsoft.com
http://windowsupdate.microsoft.com
Click OK. Apply changes to IE browser.
