Windows Update problem

[Peter Johnston]

Can anyone help on the following problem please ?


When I click on Start / Windows update, the web page appears for about a
second and then disappears leaving the normal desktop. The same thing
happens if I type "windows update" into google and then click on the link.

I have checked the date and time settings, all ok.

Also I have searched the registry for any keys such like
"NoUpdate or "NoWindowsUpdate" but couldn't see anything to cause the update
to fail.

Havn't been able to get any updates for 6 months, and starting to get
worried.

Thank you for your help.


Peter

 

[DL]

You've run an upto date AV app?
Your Firewall is enabled?
Can be caused by a virus

 

[Peter Johnston]

Thanks DL, I'll do a check for viruses.

PJ

 

[roger]

Hi Peter,

For problems with windows updates

Check this information:
http://v4.windowsupdate.microsoft.com/troubleshoot

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting
ideas.



Good luck