G
Gary Tifeld
I originally had a problem with IE 6.0. When I last
attempted to download the latest updates from the Windows
Update site, it took forever. I aborted it, thinking it
was frozen. Long story short, I was never able to complete
it. My attempts to get the problem resolved through Dell
have been fruitless. They told me to uninstall IE6 and
downgrade back to 5.5, which I did, but that still won't
complete. I now have 5.5 installed and it SEEMS to be
working, but there are many little problems happening as a
result. I cannot even run the repair utility as IE no
longer appears in my list of installed programs. Attempts
to manually run the repair tool via the "run" command
result in the error message: "Version 5.50.4134.100 of
file pngfilt.dll exists, but the version needs to be
greater than 5.50.4807.2300". Any attempt to reinstall IE
version 5.5 or 6.0 from scratch just hangs at the end and
never completes. Dell tells me my only option is to backup
my files and reformat my hard drive, but I find that very
hard to believe. If anyone knows of any other solution,
I'd be SOOOOOO grateful. Thank you in advance.
--- Gary
attempted to download the latest updates from the Windows
Update site, it took forever. I aborted it, thinking it
was frozen. Long story short, I was never able to complete
it. My attempts to get the problem resolved through Dell
have been fruitless. They told me to uninstall IE6 and
downgrade back to 5.5, which I did, but that still won't
complete. I now have 5.5 installed and it SEEMS to be
working, but there are many little problems happening as a
result. I cannot even run the repair utility as IE no
longer appears in my list of installed programs. Attempts
to manually run the repair tool via the "run" command
result in the error message: "Version 5.50.4134.100 of
file pngfilt.dll exists, but the version needs to be
greater than 5.50.4807.2300". Any attempt to reinstall IE
version 5.5 or 6.0 from scratch just hangs at the end and
never completes. Dell tells me my only option is to backup
my files and reformat my hard drive, but I find that very
hard to believe. If anyone knows of any other solution,
I'd be SOOOOOO grateful. Thank you in advance.
--- Gary