J
James Dawson
My stepfather did a "recovery only" option on his Pavilion. When he clicked
on Windows Update, it asked to install the new software. He did that but
something happened that it froze his PC. He restarted his computer and tried
the WU again. However, after it launches, nothing comes up at all ... It
just "dead stops". His PC cannot even turn AU on automatically or even
manually. Tried installing BITS 2.0 (what the new WU uses) but same thing
happened. Just nothing happens after he launches WU. It starts loading the
page but completely stops with "done" written at the bottom of the page
progress bar. The express/custom links do not show up at all. Any
suggestions would be appreciated. I did follow the troubleshooting steps WU
asked such as checking the registry and all to see if AU has "started"
written in the tables. It does. It is frustrating. Any ideas??? All the
other microsoft sites work. Just not WU. I think there is a "jam" in some
file WU uses.
on Windows Update, it asked to install the new software. He did that but
something happened that it froze his PC. He restarted his computer and tried
the WU again. However, after it launches, nothing comes up at all ... It
just "dead stops". His PC cannot even turn AU on automatically or even
manually. Tried installing BITS 2.0 (what the new WU uses) but same thing
happened. Just nothing happens after he launches WU. It starts loading the
page but completely stops with "done" written at the bottom of the page
progress bar. The express/custom links do not show up at all. Any
suggestions would be appreciated. I did follow the troubleshooting steps WU
asked such as checking the registry and all to see if AU has "started"
written in the tables. It does. It is frustrating. Any ideas??? All the
other microsoft sites work. Just not WU. I think there is a "jam" in some
file WU uses.