Windows Update problem

  • Thread starter Thread starter Art
  • Start date Start date
A

Art

I 've not been able to track down the reason updates fail to install
when using WU. They download ok. I've had to find each KBNNNNNN
and d/l them to a d/l folder after which they install ok.

Suggestions and ideas would be appreciated.

Art

http://home.epix.net/~artnpeg
 
Follow-up to: microsoft.public.windowsupdate

Try asking them in .windowsupdate

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I 've not been able to track down the reason updates fail to install
| when using WU. They download ok. I've had to find each KBNNNNNN
| and d/l them to a d/l folder after which they install ok.
|
| Suggestions and ideas would be appreciated.
|
| Art
|
| http://home.epix.net/~artnpeg
 
try the steps listed here

http://blog.opsan.com/archive/2005/08/24/1302.aspx
Click to expand...

Did every one of them but no success. Here's my log:

2006-01-25 11:22:22 980 24c Agent *************
2006-01-25 11:22:22 980 24c Agent ** START **
Agent: Installing updates [CallerId = MicrosoftUpdate]
2006-01-25 11:22:22 980 24c Agent *********
2006-01-25 11:22:22 980 24c Agent * Updates to
install = 2
2006-01-25 11:22:22 980 24c Agent * Title =
<NULL>
2006-01-25 11:22:22 980 24c Agent * UpdateId
= {5FF7B228-9C77-4C3C-B60C-E1DDCE9BE22D}.103
2006-01-25 11:22:22 980 24c Agent * Bundles 1
updates:
2006-01-25 11:22:22 980 24c Agent *
{0A591D73-FE21-492A-94D8-75FA56FBBE27}.103
2006-01-25 11:22:22 980 24c Agent * Title =
<NULL>
2006-01-25 11:22:22 980 24c Agent * UpdateId
= {C3F4BFF1-9B32-42AF-A81E-AC7491B4F460}.100
2006-01-25 11:22:22 980 24c Agent * Bundles 1
updates:
2006-01-25 11:22:22 980 24c Agent *
{2A4AD9D0-A871-4AFE-AC86-E1BCDCCFD7EF}.100
2006-01-25 11:22:23 980 24c Agent WARNING:
Failed to evaluate Installed rule, updateId =
{ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error = 0x80041017
2006-01-25 11:22:24 980 24c Service WARNING:
GetUserTokenFromSessionId failed with hr 0x800706d3
2006-01-25 11:22:24 980 24c Agent * WARNING:
Exit code = 0x80240020
2006-01-25 11:22:24 980 24c Agent *********
2006-01-25 11:22:24 980 24c Agent ** END **
Agent: Installing updates [CallerId = MicrosoftUpdate]
2006-01-25 11:22:24 980 24c Agent *************
2006-01-25 11:22:24 980 24c Agent WARNING: WU
client failed installing updates with error 0x80240020
2006-01-25 11:22:24 968 208 COMAPI >>-- RESUMED
-- COMAPI: Install [ClientId = MicrosoftUpdate]
2006-01-25 11:22:24 968 208 COMAPI - Install
call failed
2006-01-25 11:22:24 968 208 COMAPI - Reboot
required = No
2006-01-25 11:22:24 968 208 COMAPI - WARNING:
Exit code = 0x80240FFF; Call error code = 0x80240020
2006-01-25 11:22:24 968 208 COMAPI ---------
2006-01-25 11:22:24 968 208 COMAPI -- END --
COMAPI: Install [ClientId = MicrosoftUpdate]
2006-01-25 11:22:24 968 208 COMAPI -------------
2006-01-25 11:22:25 968 114 COMAPI WARNING:
Operation failed due to earlier error, hr=80240020
2006-01-25 11:22:28 980 23c Service WARNING:
GetUserTokenFromSessionId failed with hr 0x800706d3
2006-01-25 11:22:28 980 23c AU WARNING: AU
found no suitable session to launch client in

I've started Googling the error codes but no luck or clues yet.

Art


http://home.epix.net/~artnpeg
 
In the past year, I have run into the same, "download, but not installing
Windows Updates problem" on a few computers that I have worked on....The
following fix sent to me by an MSTech is the first solution that has ever
worked. I hope it works for you like it did for me, as immediately after
applying the registry fix, even before rebooting, the Windows Update Icon
appeared in the tray for the first time in months:

From your description, I understand that, Windows Update could be
downloaded but could not be installed, if I have misunderstood you, please
feel free to let me know.

This issue most likely occurs when the following registry key or its sub key
is missing or corrupt.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify
At this time, let's refer to the following steps to restore this key.

1. Click Start, Run, type: notepad C:\fix.reg and press Enter. Choose Yes
when you are prompted.
2. Copy the following commands and then paste them into the opened Notepad
window.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\igfxcui]
@=""
"DLLName"="igfxsrvc.dll"
"Asynchronous"=dword:00000001
"Impersonate"=dword:00000001
"Unlock"="WinlogonUnlockEvent"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SSOExec]
"Asynchronous"=dword:00000001
"Impersonate"=dword:00000001
"DLLName"="%windir%\\temp\\sso\\ssoexec.dll"
"Unlock"="SSOExec"
"Lock"="SSOReset"
"Logoff"="SSOReset"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001
3. After you paste the above commands, please close the Notepad window.
Choose Yes when you are prompted to save the file.

4. Click Start, Run, type: C:\fix.reg and press Enter to run the commands we
have pasted.
5. A dialog box will pop-up saying "Are you sure you want to add the
information in C:\fix.reg to the registry?". Click Yes on this dialog box

6. Reboot the machine.
7. After the machine reboots use Windows Update and see if the problem has
gone away.
 
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