Can you do a System Restore (In Safe Mode) to a date before the update.
Microsoft bought out a company that makes the program ERD COMMANDER and have it available for free,
but I can't find the download link right now. The file is ERD50.ISO and makes a bootable CD that
allows you to start a computer (from the CD) and then get to the hard drive and restore to an
earlier date, do uninstalls and copy files.
A great tool for PCs that get hosed like your colleague.
| Her machine was working fine before the following update: Security Update for
| Windows XP (KB951376) was installed. We tried running in safe mode to remove
| the update but we can't pull up add/remove programs without that error
| showing up.
|
|
| "Richard in AZ" wrote:
|
| >
| > | > | The automatic windows xp update is preventing her from running any
| > | application. When she tries to do anything she gets the following error:
| > |
| > | The instruction at 0x00409e6b could not be read, referenced memory 0x000a9000
| > |
| > | Any help would be appreciated.
| >
| > Why do you think this is due to the Windows update?
| > We would need a lot more information before we can provide help.
| > How To Ask Questions The Smart Way
| >
| >
| >
| >
