Lucy, thanks for the reply...yes it works if I access the
secured link
https://v4.windowsupdate.microsoft.com...
the error in the C:\winnt\windows update.log file is as
follows.....
2003-12-02 20:57:30 04:57:30 Success IUENGINE
Determining machine configuration
2003-12-02 20:57:31 04:57:31 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/autoupdate/getmanife
st.asp
2003-12-02 20:57:31 04:57:31 Success IUENGINE
Shutting down
2003-12-02 20:57:31 04:57:31 Success IUCTL
Shutting down
2003-12-03 11:02:56 19:02:56 Success IUCTL
Starting
2003-12-03 11:02:56 19:02:56 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-12-03 11:02:56 19:02:56 Success IUCTL
Current iuengine.dll version: 5.4.3790.14
2003-12-03 11:02:56 19:02:56 Success IUCTL
Current iuctl.dll version: 5.4.3790.14
2003-12-03 11:02:56 19:02:56 Success IUENGINE
Starting
2003-12-03 11:02:56 19:02:56 Success IUENGINE
Determining machine configuration
2003-12-03 11:02:56 19:02:56 Success IUENGINE
Determining machine configuration
2003-12-03 11:02:58 19:02:58 Error IUENGINE
Querying software update catalog (Error 0x800C0002)
2003-12-03 11:17:56 19:17:56 Success IUENGINE
Shutting down
2003-12-03 11:40:38 19:40:38 Success IUCTL
Starting
2003-12-03 11:40:39 19:40:39 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-12-03 11:40:39 19:40:39 Success IUCTL
Current iuengine.dll version: 5.4.3790.14
2003-12-03 11:40:39 19:40:39 Success IUCTL
Current iuctl.dll version: 5.4.3790.14
2003-12-03 11:40:39 19:40:39 Success IUENGINE
Starting
2003-12-03 11:40:39 19:40:39 Success IUENGINE
Determining machine configuration
2003-12-03 11:40:39 19:40:39 Success IUENGINE
Determining machine configuration
2003-12-03 11:40:43 19:40:43 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-12-03 11:40:49 19:40:49 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-12-03 11:40:50 19:40:50 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-12-03 11:41:49 19:41:49 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-12-03 11:41:50 19:41:50 Success IUENGINE
Determining machine configuration
2003-12-03 11:41:57 19:41:57 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
-----Original Message-----
Does it work if you access the secured link:
https://v4.windowsupdate.microsoft.com
What's the error message in the C:\winnt\windows update.log file?
--
Thanks,
Lucy [MS]
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows Update Error
Windows Update has encountered an error and cannot display
the requested page.
Select from any of the following pages for information
about Windows Update services, or send us your feedback.
Staring December 1st, 2003...machine by machine can no
longer access the Windows Update...on opening the home
page and selecting "scan" the following message appears....
Windows Update Home Page
About Windows Update
Support Information
You can also get online support if you are having problems
with Windows Update.
Send error number to Microsoft (0x800A138F)
Note This sends error information but does not create a
support incident; you may or may not receive a response.
I have tried all of Microsofts suggetions....any one else
having this problem...
I have disabled Norton, and tryed ahead of the
firewall...I have deleted the files in Widowsupdate/V4 ...
I am open to all suggestions....Dave
.