Windows Update Failure

  • Thread starter Thread starter darcy mccannel
  • Start date Start date
D

darcy mccannel

When I try to download patches from the Windows Update Site everything stops
when the Win. Update dialog box is produced on the screen, it reads
"preparing to download" and then hangs.
I have WinXP Pro installed,
P4 1.6 cpu
512 ddr sdram.
I have Zone Alarm and PopUpCop running.
 
"I have Zone Alarm and PopUpCop running."

You need to disable both of the above programs when visiting
the Windows Update website.


Review the troubleshooting tips in these articles:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

Error Message: Thank You For Your Interest in Windows Update...
http://support.microsoft.com/default.aspx?scid=kb;EN-US;234272

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------------------


| When I try to download patches from the Windows Update Site everything stops
| when the Win. Update dialog box is produced on the screen, it reads
| "preparing to download" and then hangs.
| I have WinXP Pro installed,
| P4 1.6 cpu
| 512 ddr sdram.
| I have Zone Alarm and PopUpCop running.
 
Back
Top