Hi, im trying to run windows update but when i scan it
shows error (0x800A138F).what can i do??
I have windows 2000 professional.
please email me to (e-mail address removed).
thanks...
Marcelo,
Asked here - answered here.
Microsoft provides advice for this error in
<
http://v4.windowsupdate.microsoft.com/troubleshoot/>:
This behavior indicates that the scan process encountered an error it
could not recover from. You may be able to determine the specific
error by looking in the Windows Update.log file, located in the
Windows folder on Windows XP, Windows 98, and Windows Millennium
Edition. The folder is located in the Winnt folder on Windows 2000.
Temporarily disabling antivirus and firewall programs while you use
Windows Update may solve this problem. Be sure to enable them again
when you complete the update process.
You might also be able to resolve this issue by deleting all of the
content in Program Files\Windowsupdate and Program
Files\Windowsupdate\V4 except for the iuhist.xml file located in
Program Files\Windowsupdate\V4.
Cheers,
Chuck
I hate spam - PLEASE get rid of the spam before emailing me!
Paranoia comes from experience - and is not necessarily a bad thing.
