Regueiras
This error number for Windows Update means that you are infected with some sort of
malware. Read and implement the following
Suggest you scan the system for the presence of Vundo. If the Windows
Malicious Software Tool is not installed nor scanned the system recently,
then suggest you first utilize it and see if it detects and removes Vundo.
Tools that can fix the problem would be:
-SUPERAntiSpyware (SAS)
-Malwarebytes Anti-Malware (MBAM)
-Windows Live OneCare (WLOC)
-Windows Malicious Software Tool (WMRT)
-WindowsDefender (WD)
-=-
A very good antimalware app is SUPERAntiSpyware.
There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<
http://www.superantispyware.com/>
-=-
Try running Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<
http://www.malwarebytes.org/roguenet.php?id=401>
-=-
Windows Live OneCare online scan
<
http://onecare.live.com/site/en-us/tryscanner.htm>
Look for Protection, the broom Clean up, also Tune Up..
-=-
Windows Malicious Software Tool
<
http://www.microsoft.com/downloads/...e0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
Download to the desktop, close any open page, and run.
-=-
WindowsDefender
Consider going to the secu?ity portal
<
http://www.microsoft.com/security/portal/>
and downloading the 32-bit definitions for Windows Defender to the desktop,
then double-click them to apply.
Have you done any scans within safe mode ?
Restart in safe mode and scan with both updated WD, your Antivirus, (MBAM),
(SAS), (WMRT) and (WLOC)
-=-
Unexplained computer behavior may be caused by deceptive software
<
http://support.microsoft.com/kb/827315>
You have much more work to do (cf.
http://aumha.net/viewtopic.php?f=48&t=37919).
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Post your logs to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
Regueiras said:
lsymmonds;925389 said:
I am getting the same error message (80244019) when I try to use Windows
Update or Defender Update on my personal Vista (32bit) PC. I am using a
Linksys WRT310N router and have found that I can run the update
successfully when I bypass the router. As this is my own personal PC, I
don't use SUS or Sensage. I have configured my router to do some port
forwarding for the WoW Blizzard downloader and I have just updated my
router's firmware to the latest version available from Linksys but I
still get the error. I have also tried reinstalling the O/S using both
the factory image and the restore discs sent by HP. Interestingly enough
this problem started after I restored my PC using the factory image to
resolve a problem with a registry cleaner program that had become stuck
in a loop.
I have checked my registry entries and I do not have the
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win
dows\WindowsUpdate\AU] posted above by SM4K. The choices under
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows\ are as follows
:
\CurrentVersion
\DriverSearching
\IPSec
\Network Connections
\safer
\System
Any help would be much appreciated. Thanks!!
same problem here...
the only thing that works for know is the nod32 update, wich doesn´t
solve any problem at all... i'v been with this error/problem for at
least 1 month by now, and I'm starting to get realy hangry, nothing i
try works and no solution comes forward... i beg you, please anyone help
me fix this...