Windows update does not seem permanent

[Rehan]

Hi,
I have a problem with windows update. every time I
use 'windows update' it updates the system for the
critical updates (or any windows updates) and it requires
restart ( no error messages or error entries in log file).
After it restarts, it requires the same updates again when
i go for 'windows update' from the menu.
I am using windows 2000 server OS.

I am also unable to install any driver for the Backup SCSI
device.

Anyone have good idea/solution for this problem.

thanks.

 

[shoe150]

Microsoft article listed below...seems this is a known
issue.

SYMPTOMS

If you install Microsoft Internet Explorer 5.5 or
Microsoft Internet Explorer 6 on Windows 2000, the
Add/Remove
Programs tool in Control Panel may stop responding (hang)
or become corrupted. As a result, you can no longer remove
programs or install network-published programs from
Control Panel. Also, the Configure your Server option in
Administrative Tools may stop functioning properly. In
addition, the Folder view pane in Windows Explorer may be
blank
or gray instead of having the folder tree view.

RESOLUTION

To resolve this behavior reinstall Internet Explorer 5.5
or Internet Explorer 6.

You may also resolve this behavior by using the following
steps:

1.Start the computer in Safe mode with Networking by
pressing the F8 key during startup.
2.Log on by using the local administrator account (the
Windows Update dialog box appears that states that
Windows is now updating the following items;
Browsing Services, Internet Tools and System Services.)
3.After you log on, verify that the symptoms no longer
occur.
4.Shut down and restart the computer, and then log on
as usual.

STATUS

Microsoft has confirmed that this is a problem in Windows
2000.

MORE INFORMATION

For additional information about related topics, click
the following article numbers to view the articles in the
Microsoft
Knowledge Base:

266668 Add/Remove Programs Tool Displays Installed
Programs Incorrectly

303399 You Cannot Finish Installing or Upgrading Internet
Explorer

285195 Mshta.exe Error Message Appears When You Start the
Add/Remove Programs Tool in Control Panel

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

Last Reviewed:
9/22/2003 (4.0)
Keywords:
kbbug kbfix kbWin2000sp1Fix KB265829