Windows Update & activation

  • Thread starter Thread starter Jay
  • Start date Start date
J

Jay

I have windows 98 second edition, and have recently
upgraded to windows xp. After installation I could not
activate by use of the internet. I can access the
internet through internet explorer, but cannot activate
by the internet? Also, when I try to use windows update
it goes to the web site and when I click "scan your
computer" it goes from 0% to 100% in a split second and
then returns a windows update error (0x800A138F)? I
bought the software at Walmart about a year ago and had
installed it on my laptop ( worked fine on it ), but I
sold it and built a desktop and now it will not work?
I have reformatted c: and reinstalled windows 98 and
windows xp upgrade and it still does the same thing! Any
help would be appreciated.
 
Jay;
Try #10 and #9 .
If those fail, try the others.

****Sections changed 14 September 2003****

POST BACK WITH THE EXACT INFORMATION FROM STEP 18 if all else fails.
If you get that far, step 18 is IMPORTANT.

1. Reboot computer then try updates one at a time if issue involved
multiple updates.

2. Check Date/Time

3. If you use AOL, minimize AOL and open Windows Update:
Start/All Programs/Windows Update

4. Disable any:
Download Accelerators
Spyblockers
And any other similar applications.

5. Disable firewall

6. Disable antivirus

7. (Windows XP):
Reboot computer.
http://support.microsoft.com/?kbid=326815
Don't forget steps 6-9 catroot2 file.
Do this whether SP1 is the issue or not.

Another way to do #7 steps 6-9:
Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Reboot

8. (Windows XP)
Go to Control Panel.
Click Windows Update on the left panel

9. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

10. Set a language in Internet Explorer:
To check the language setting in Internet Explorer:
(1.) Click "Tools" and then select "Internet Options".
(2.) Click "Languages".button
(3.) Make sure at least one language is listed in the "Language
Options" dialog box.

11. Disable the options "Automatically detect settings" and "Use
automatic configuration script."
To do this:
(1.) Open Internet Explorer.
(2.) Click "Tools," and then click "Internet Options."
(3.) Click "Connections," and then click "LAN Settings."
(4.) Make sure the check boxes for "Automatically detect settings" and
"Use automatic configuration script" are not selected.

12. Open Internet Explorer
Click Tools
Click Internet Options
Click Security tab.
Click "Internet Zone"
Click Default
Click OK and follow prompts.

13.
http://support.microsoft.com/?kbid=319585

14. Upgrade to Internet Explorer Service Pack 1 if not already
installed:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp

15. Start/Run
Type "msconfig" ENTER
Click Start-up tab and make a note of what is checked and unchecked.
Go back to General tab.
Select Selective Start-up (unless already selected).
Uncheck "Load Start-up group items".
Click OK, follow prompts and reboot.
Try windows Update again.
When done, go back to MSCONFIG.
Recheck Start-up tab items and place to normal Start-up if that was
original configuration.
Click OK and follow prompts.

16. Change the URL from "http..." to "https...".

17. http://support.microsoft.com/?kbid=193385

18. Check the Windows Update Log in the "C:\Windows\Windows
Update.log" for the exact error message.
See if something here fits
http://v4.windowsupdate.microsoft.com/troubleshoot/
 
Jay said:
I have windows 98 second edition, and have recently
upgraded to windows xp. After installation I could not
activate by use of the internet. I can access the
internet through internet explorer, but cannot activate
by the internet?
Click to expand...

Trying to run the activate and have it dial up can be very troublesome.
Get on the net *first* then go to
Start - All Programs - Accessories - System Tools - Activate Windows
and take the 'activate on the internet now' (there is no need to do the
registration side). SHould take under 30 seconds
 
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