Windows shuts down when removing external device

  • Thread starter Thread starter Gordon Biggar
  • Start date Start date
G

Gordon Biggar

I am using a Vista 64-bit platform on a desktop. Recently, when I
right-click on the icon to Remove Hardware Safely in order to remove an
external flash drive, it tells me that the device can be safely removed from
the computer, but then the computer immediately goes into a reboot mode.

In the Event Viewer under Custom Views/Administrative Events, I show an Http
event (Event ID = 15016), and WMI error (Event ID = 10).

This just started happening today.

Gordon Biggar
Houston, Texas
 
My computer is doing the same thing when I disconnect my iphone. I believe
this just started since the last update that I believe installed on Friday.
Also, how do I open the .dmp file?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800022863A1
BCP3: FFFFFA60019DC7D8
BCP4: FFFFFA60019DC1B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
 
Sir Steve --

Refer to my later post concerning the KB973879 Update. This solved my USB
problem. However, it may pertain to 64- bit systems only. Check your
Windows Update history.

GGB
 
Mr. Biggar,
Thanks for the assistance. Removing KB973879 resoved the problem.

Thanks,
Steve
 
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