Windows shutdown

[Nan]

My computer does not shutdown when I go to "Start -
shutdown". I need to press the power button and hold it
until it shuts down. I even downloaded Service Pack I,
thinking that would help, but it didn't.
Can someone help me?
Thanks much!

 

[Repair XP]

-----Original Message-----
My computer does not shutdown when I go to "Start -
shutdown". I need to press the power button and hold it
until it shuts down. I even downloaded Service Pack I,
thinking that would help, but it didn't.
Can someone help me?
Thanks much!
.

http://aumha.org/win5/a/shtdwnxp.php