Windows service start failure

[Guest]

I get this error message in a window when I boot up. Any ideas where I'd
find what's causing it? I'm not a developer, haven't added any services
myself. All my installed programs seem to run OK, but it's a pain to keep
getting it.

"Windows service start failure: Cannot start service from a command line or
a debugger. A Windows Service must first be installed (using
installutil.exe) and then started with ServerExplorer, the Windows Services
Administrative tool, or the NET START command."

I'm on XP Home ver 2002 SP 2

DavidH.

 

[NewScience]

Did you check your EVENTVWR.MSC log and see if there is a more complete
error?

 

[Guest]

Thanks, I didn't know about EVENTVWR. This at least identified the app
causing the error (mirra.exe -- an automatic backup client). The log says
"the server process could not connect to the service controller" However
MIRRA seems to load and run correctly. Maybe it is being loaded twice? Any
ideas where I should look for the problem command?
DavidH
PS the VWR listed a number of other interesting but apparently not important
errors, including repeated failures to install Office 2003 upgrades.

 

[Wesley Vogel]

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

You do not have to type: eventvwr.msc

I found all of this using Google! I never heard of Mirra before.

Your original error is a .NET Framework error. So I would guess that Mirra
software uses .NET Framework.

I think that the service that you are having problems with is the Mirra
Service (mirra.service.exe).

mirra.service.exe is a part of Mirra software.
mirra.service.exe is a system service.
mirra.service.exe is used for monitoring file activity for backing up to the
Mirra Personal Server.
Manufacturer: Mirra, Inc.
www.mirra.com

To stop the Mirra service on a PC
Go to Start > Run.
In the Run window, type net stop mirra.service.

Also look for Mirra Service in Services...
Start | Run Type: services.msc | Click OK |
Scroll down and look for Mirra.

You DO have to type: services.msc ;-)

<quote>
Word of caution to potential buyers: I recently bought the Mirra M-400 for a
home office with 4 networked computers and now may have to uninstall the
software and throw away the 400 Gb hardware. The Mirra.exe software is an
incredible memory hog and essentially shuts down our notebook computers and
seriously degrades the desktops by taking over 90-100% of the system
resources and will not let go of those resources! Type one word or open a
new program and the software locks up the computer for another 5-10 minutes.

Their software control panel does not allow you to configure backups for a
more convenient time or give any type of control over how this virus-like
program functions. To date, the only way we can regain any control and
functionality of our computers is to use (Ctl Alt Del) and then selectively
terminating the Mirra programs. Its start-up command must be deeply buried
in the registry as we have not yet found how to prevent it from loading
during the Windows boot-up. The Mirra unit also does NOT allow you to back
up or send any files from your network storage drives or USB/Firewire extern
al drives, ONLY from "local drives" inside the installed computer(s).
<quote>
http://www.amazon.com/Seagate-M-400-Mirra-Personal-Server/dp/B00095W9CS

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Thanks again. I agree that it's the MIRRA service, and yes, Mirra uses the
..NET framework. But since Mirra runs fine on the other six computers on my
network there must be something odd about this one. Maybe I'll just
re-install it. I suspect it is trying to start twice. I've written to MIRRA
tech support, but no answer yet (they don't work weekends).

As to the complaints about MIRRA that you report, here's my experience:
MIRRA is somewhat of a memory hog, but it does not seriously slow down any of
my computers which are pentium D class with 512 or 1 gig of memory. It's not
the most sophisticated backup system in the world, but it works OK for what I
need and it is completely automatic. It keeps copies of files several
versions back, it can be accessed from the web, and selected folders can be
shared on the web with other users. So for me it's a good solution. The
service DOES need to be turned off if the computer is not connected to the
network -- eg when my laptop travels -- or else the service keeps searching
for the server and that does slow things down. I also turn off the service
if I'm doing something intensive, like watching a streaming video. Pressing
ctrl-shift-D in the MIRRA window makes a "Mirra Services" menu option
available from which you can shut down the service without having to
ctrl-alt-del. FYI, Mirra was bought by and is now suppported by Seagate.
It is advertised both as a backup device and as a way to share files
(especially photos and music) among all users of a network, and I suspect it
is mainly used by home networkers without a lot of techie support. I have no
hesitation about recommending it, but make sure you have a fast enough
computer and enough memory. My only complaint is that it won't back up the
OS -- it's only for backing up data -- so what I do is create an image of my
C: drive on another drive and then back that up. Weird, but it works.

DavidH

 

[Wesley Vogel]

FYI, Mirra was bought by and is now suppported by Seagate.

It doesn't matter what industry, you CANNOT keep up with who bought who.
;-(

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In