windows security registration key

  • Thread starter Thread starter jimmyjames
  • Start date Start date
J

jimmyjames

here is my problem . i have just gotten a virus on this computer and cannot
figure something out. i used trojan remover to get rid of it. now when i try
to run the windows xp 2008 security scan it keeps asking for a email and a
registation key. i dont have any idea what eamil i would have used when it
was purchased or where i can get a registation key. can anyone help me with
this it says virus protection not found and i need this to get it fixed
 
From: "jimmyjames" <[email protected]>

| here is my problem . i have just gotten a virus on this computer and cannot
| figure something out. i used trojan remover to get rid of it. now when i try
| to run the windows xp 2008 security scan it keeps asking for a email and a
| registation key. i dont have any idea what eamil i would have used when it
| was purchased or where i can get a registation key. can anyone help me with
| this it says virus protection not found and i need this to get it fixed

Please define "windows xp 2008 security scan".
 
the little icon by the clock that says 'xp antivirus 2008"
it says virus protection not found. the when i click the recommendations
button it asks for a email addy i used for registration and the registration
key
 
From: "jimmyjames" <[email protected]>

| the little icon by the clock that says 'xp antivirus 2008"
| it says virus protection not found. the when i click the recommendations
| button it asks for a email addy i used for registration and the registration
| key


That is a Rogue anti malware and is in itself malware. thus you are infected!

Use the following utility to clean your PC.

Malwarebytes Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
 
jimmyjames said:
here is my problem . i have just gotten a virus on this computer
and cannot figure something out. i used trojan remover to get rid
of it. now when i try to run the windows xp 2008 security scan it
keeps asking for a email and a registation key. i dont have any
idea what eamil i would have used when it was purchased or where i
can get a registation key. can anyone help me with this it says
virus protection not found and i need this to get it fixed
Click to expand...

You are still infected.

A few choices...

- Wipe it. Start with a clean install
- Take it to someone who can clean it up for you (know they may wipe it.)
- Start researching yourself to clean it up (know you may end up wiping it.)

If you are going to try cleaning it up yourself - get the free removers
from:
- http://www.superantispyware.com/
- http://www.malwarebytes.org/

As a start.
 
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