Windows Security Center

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Guest

After erradicating a few virus's on my computer, I now cannot get the Windows
Security Center to start or display the Windows Firewall. I also have a red
round icon with an X in my taskbar that says my system is infected. I need
help. Please email me. Thanks.
 
WayneB said:
After erradicating a few virus's on my computer, I now cannot get the
Windows Security Center to start or display the Windows Firewall. I
also have a red round icon with an X in my taskbar that says my system
is infected. I need help. Please email me. Thanks.
Click to expand...

Your system is still not clean. Go through these malware removal steps
systematically:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

The round red icon may come from a program called Winfixer, Spyaxe, or
Spyfalcon. There are instructions for removing that malware at the site
above also.

Malke
 
Thanks Malke. I aleady do run adaware, Spybot and ewido.
I dont seem to have that icon anymore but my Windows firewall still will not
display. Says cannot display, Says due to an unidentified problem, Windows
cannot display Windows firewall settings. And also the security center days
it was not started. Any suggestions to fix that? Thanks for your help. Your
awesome.
 
WayneB said:
Thanks Malke. I aleady do run adaware, Spybot and ewido.
I dont seem to have that icon anymore but my Windows firewall still
will not display. Says cannot display, Says due to an unidentified
problem, Windows cannot display Windows firewall settings. And also
the security center days it was not started. Any suggestions to fix
that? Thanks for your help. Your awesome.
Click to expand...

If you are quite sure the system is clean:

"Due to an unidentified problem, Windows cannot display Windows Firewall
settings" error, try:
Start>Run regsvr32 hnetcfg.dll [enter]

Malke
 
Thanks for that. I did that and it said ok but I still get the same error
message when trying to access the firewall settings and also the security
center says it is not turned on. Any more suggestions? Thanks again.

Malke said:
WayneB said:
Thanks Malke. I aleady do run adaware, Spybot and ewido.
I dont seem to have that icon anymore but my Windows firewall still
will not display. Says cannot display, Says due to an unidentified
problem, Windows cannot display Windows firewall settings. And also
the security center days it was not started. Any suggestions to fix
that? Thanks for your help. Your awesome.
Click to expand...

If you are quite sure the system is clean:

"Due to an unidentified problem, Windows cannot display Windows Firewall
settings" error, try:
Start>Run regsvr32 hnetcfg.dll [enter]

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
WayneB said:
Thanks for that. I did that and it said ok but I still get the same
error message when trying to access the firewall settings and also the
security center says it is not turned on. Any more suggestions? Thanks
again.
Click to expand...

I can give you more links for the firewall and Security Center, but
since you didn't say what viruses you had there is really no way for me
to know the state of your computer without looking at it. You can go to
the links and try some of the fixes without hurting anything. Depending
on what nasties your computer had, you may need a Repair or Clean
Install. Note that I'm not saying this is definitely the case; just
that there are limitations to how much can be done in newsgroups when
reading/writing about a machine that was infected with
one-doesn't-know-what.

Depending on your inclination, you may want to have a professional take
a look at the box.

FIREWALL DEAD, or other network issues:
http://support.microsoft.com/kb/892350

To reset firewall: Start>Run cmd [enter]
netsh winsock reset catalog [enter]
Follow prompts and reboot.

Troubleshooting Windows Firewall settings in Windows XP Service Pack 2 -
http://support.microsoft.com/default.aspx?kbid=875357

Windows XP Service Pack 2 problems/The Service Pack 2 firewall
http://www.michna.com/kb/WxSP2.htm#The_Service_Pack_2_firewall

For the Security Center, make sure the service (and that for the
Firewall) is running:
Start>Run>services.msc [enter]

If you have a recent Norton Internet Security or Antivirus with its own
firewall or Internet Worm Protection, that will have turned off the
Windows Firewall. If you installed the Norton Security Center (and I
think McAfee has one, too), it will disable the Windows Security
Center.

Malke
 
Thanks very much. You have been very helpful.

Malke said:
WayneB said:
Thanks for that. I did that and it said ok but I still get the same
error message when trying to access the firewall settings and also the
security center says it is not turned on. Any more suggestions? Thanks
again.
Click to expand...

I can give you more links for the firewall and Security Center, but
since you didn't say what viruses you had there is really no way for me
to know the state of your computer without looking at it. You can go to
the links and try some of the fixes without hurting anything. Depending
on what nasties your computer had, you may need a Repair or Clean
Install. Note that I'm not saying this is definitely the case; just
that there are limitations to how much can be done in newsgroups when
reading/writing about a machine that was infected with
one-doesn't-know-what.

Depending on your inclination, you may want to have a professional take
a look at the box.

FIREWALL DEAD, or other network issues:
http://support.microsoft.com/kb/892350

To reset firewall: Start>Run cmd [enter]
netsh winsock reset catalog [enter]
Follow prompts and reboot.

Troubleshooting Windows Firewall settings in Windows XP Service Pack 2 -
http://support.microsoft.com/default.aspx?kbid=875357

Windows XP Service Pack 2 problems/The Service Pack 2 firewall
http://www.michna.com/kb/WxSP2.htm#The_Service_Pack_2_firewall

For the Security Center, make sure the service (and that for the
Firewall) is running:
Start>Run>services.msc [enter]

If you have a recent Norton Internet Security or Antivirus with its own
firewall or Internet Worm Protection, that will have turned off the
Windows Firewall. If you installed the Norton Security Center (and I
think McAfee has one, too), it will disable the Windows Security
Center.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
These are the malware/virus's I found using Spybot. All the other programs
did not find these and they were my problems that I had with the Security
center and Firewall.

Smitfraud-C.
Avenue A, Inc.
Windows Security Center.UpdateDisableNotify
Windows Security Center.AntivirusDisableNotify
Windows Security Center.AntivirusOveride
Windows Security Center.FirewallOveride
Windows Security Center,FirewallDisableNotify
DSO Exploit
Windows Security Center.Sp2Update
Windows Media Player
Hitbox

You sir are a very valuable asset to this formum. I salute you. All my
problems are fixed and my computer is back to normal. The services command
that I ran did the trick. Thanks again. ~shakes your hand~

Malke said:
WayneB said:
Thanks for that. I did that and it said ok but I still get the same
error message when trying to access the firewall settings and also the
security center says it is not turned on. Any more suggestions? Thanks
again.
Click to expand...

I can give you more links for the firewall and Security Center, but
since you didn't say what viruses you had there is really no way for me
to know the state of your computer without looking at it. You can go to
the links and try some of the fixes without hurting anything. Depending
on what nasties your computer had, you may need a Repair or Clean
Install. Note that I'm not saying this is definitely the case; just
that there are limitations to how much can be done in newsgroups when
reading/writing about a machine that was infected with
one-doesn't-know-what.

Depending on your inclination, you may want to have a professional take
a look at the box.

FIREWALL DEAD, or other network issues:
http://support.microsoft.com/kb/892350

To reset firewall: Start>Run cmd [enter]
netsh winsock reset catalog [enter]
Follow prompts and reboot.

Troubleshooting Windows Firewall settings in Windows XP Service Pack 2 -
http://support.microsoft.com/default.aspx?kbid=875357

Windows XP Service Pack 2 problems/The Service Pack 2 firewall
http://www.michna.com/kb/WxSP2.htm#The_Service_Pack_2_firewall

For the Security Center, make sure the service (and that for the
Firewall) is running:
Start>Run>services.msc [enter]

If you have a recent Norton Internet Security or Antivirus with its own
firewall or Internet Worm Protection, that will have turned off the
Windows Firewall. If you installed the Norton Security Center (and I
think McAfee has one, too), it will disable the Windows Security
Center.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
WayneB said:
These are the malware/virus's I found using Spybot. All the other
programs did not find these and they were my problems that I had with
the Security center and Firewall.

Smitfraud-C.
Avenue A, Inc.
Windows Security Center.UpdateDisableNotify
Windows Security Center.AntivirusDisableNotify
Windows Security Center.AntivirusOveride
Windows Security Center.FirewallOveride
Windows Security Center,FirewallDisableNotify
DSO Exploit
Windows Security Center.Sp2Update
Windows Media Player
Hitbox

You sir are a very valuable asset to this formum. I salute you. All my
problems are fixed and my computer is back to normal. The services
command that I ran did the trick. Thanks again. ~shakes your hand~
Click to expand...

Thank you for the very kind words. Since you had Smitfraud, you may want
to run through the steps here, if you haven't already.

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

The DSO Exploit is an old false-positive of Spybot's and is nothing to
worry about. Also see this link regarding Spybot's reporting of the
Windows Security Center issues:

Why does Spybot-S&D flag changes in the Windows SecurityCenter? -
http://www.spybot.info/en/faq/46.html

The other items (excluding Smitfraud) look like Most Recently Used
entries and cookies and aren't worrying at all.

I'm glad your computer is back to normal. Stay safe now. Here are some
links to help with that:

http://www.wilderssecurity.com/showthread.php?t=27971 - So How Did I Get
Infected Anyway?
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://www.claymania.com/safe-hex.html
http://www.aumha.org/a/parasite.htm - The Parasite Fight

Malke
 
...which is from:

http://windowsxp.mvps.org/sharedaccess.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



Download sharedaccess.reg http://windowsxp.mvps.org/reg/sharedaccess.reg
(only for systems running Windows XP Service Pack 2) and save to
Desktop. Then double-click the file to merge the contents to the
registry. The Services entry will be created. Restart Windows
(mandatory step, otherwise the following NETSH command will display an
error message).

After restarting Windows, execute the following command via Start, Run
dialog:

CMD /K NETSH FIREWALL RESET

Launch firewall applet from Control Panel, and see if you're able to
configure the Windows Firewall settings.

If the above steps do not help, as a last resort solution (before
attempting to reinstall Service Pack 2), give the following commands a
try:

Click Start, Run and type:

rundll32 setupapi,InstallHinfSection Ndi-Steelhead 132
%windir%\inf\netrass.inf

The above command repaired most of the Windows Firewall settings when I
tested. After running the above command, restart Windows and then run
the following:

CMD /K NETSH FIREWALL RESET

Attempt to start Firewall applet. Start the Windows Firewall service
when prompted.
 
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