windows restarts on it's own like crazy...no stop screen messages

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hi if anyone could help me with this that would be really great....i'm having a problem with one computer it restarts whenever it feels like it, i was thinking it was the ram but after replacing the ram it still does it...i found one file that is suspicious (although this machine has never been on the internet) the file was called rxododendron.bmp the file itself is 0 bytes and when i try to delete it it won't let me..even if i try to drag it to the recycle bin no luck...no burned disks were loaded to the machine...all factory made disks were used...windows xp home sp1..also if i run a chkdsk instead of looking like chkdsk should it kept giving me little lines like index 0$ of file 25...or....$i30 in file 28...or missing object in etc...all drivers in the machine are digitally signed but 2 and those two devices i have written the companies who made said product to get signed drivers...but i don't think that's the problem...machine has new motherboard,cpu,ram,and hard drive..basically this machine is driving me nuts....machine was built to run something called pro tools....i met all the specs the company recommended...just don't know where that .bmp file came from and why i can't delete it..also i searched for that same file on another xp home machine and it was file not found...again if anyone can help i'll thank you in advance...mike
 
mike smith said:
hi if anyone could help me with this that would be really great....i'm
Click to expand...
having a problem with one computer it restarts whenever it feels like it, i
was thinking it was the ram but after replacing the ram it still does it...i
found one file that is suspicious (although this machine has never been on
the internet) the file was called rxododendron.bmp the file itself is 0
bytes and when i try to delete it it won't let me..even if i try to drag it
to the recycle bin no luck...no burned disks were loaded to the
machine...all factory made disks were used...windows xp home sp1..also if i
run a chkdsk instead of looking like chkdsk should it kept giving me little
lines like index 0$ of file 25...or....$i30 in file 28...or missing object
in etc...all drivers in the machine are digitally signed but 2 and those two
devices i have written the companies who made said product to get signed
drivers...but i don't think that's the problem...machine has new
motherboard,cpu,ram,and hard drive..basically this machine is driving me
nuts....machine was built to run something called pro tools....i met all the
specs the company recommended...just don't know where that .bmp file came
from and why i can't delete it..also i searched for that same file on
another xp home machine and it was file not found...again if anyone can help
i'll thank you in advance...mike

Sounds like a power supply problem to me. The Bmp rhododendron is a legit
background for xp.
 
mike said:
hi if anyone could help me with this that would be really
great....i'm having a problem with one computer it restarts whenever
it feels like it, i was thinking it was the ram but after replacing
the ram it still does it...i found one file that is suspicious
(although this machine has never been on the internet) the file was
called rxododendron.bmp the file itself is 0 bytes and when i try to
delete it it won't let me..even if i try to drag it to the recycle
bin no luck...no burned disks were loaded to the machine...all
factory made disks were used...windows xp home sp1..also if i run a
chkdsk instead of looking like chkdsk should it kept giving me little
lines like index 0$ of file 25...or....$i30 in file 28...or missing
object in etc...all drivers in the machine are digitally signed but 2
and those two devices i have written the companies who made said
product to get signed drivers...but i don't think that's the
problem...machine has new motherboard,cpu,ram,and hard
drive..basically this machine is driving me nuts....machine was built
to run something called pro tools....i met all the specs the company
recommended...just don't know where that .bmp file came from and why
i can't delete it..also i searched for that same file on another xp
home machine and it was file not found...again if anyone can help
i'll thank you in advance...mike
Click to expand...

I found it easily on Google at this site:
http://webinstituteforteachers.org/resources/software/DSKTP-BKGRNDS/ . Part
of the reason you had problems was spelling. Correctly spelled
rhododendron.bmp. Perhaps what you have is a bug or worm or virus. Update
your anti-virus program immediately and run a full system scan. Another
suggestion: boot into Safe Mode and attempt to delete the bitmap file there.
But what you have sounds like a variation of the Blaster Worm. If you do,
the anti-virus scan should pick it up.
 
First thing is you do not mention AV software or spyware? Boot your AV CD
or at least safe mode and run a COMPLETE scan.
Download AD-AWARE or some other spyware program and see if they find
anything!

have you checked the event log?

I would start the computer and install one of those programs designed to
"burn in" your computer" you might find what is failing pretty quick.

Quick guess would be power supply but it could also be bad processor to
heatsink connection and CPU is shutting down the computer.
I would also try just turning the computer on with no hard drive installed
and see if it will stay running.

Won't prove 100% it is/isn't windows but IF it does turn off with no OS
running then you do know it is hardware!

Wayne


mike smith said:
hi if anyone could help me with this that would be really great....i'm
Click to expand...
having a problem with one computer it restarts whenever it feels like it, i
was thinking it was the ram but after replacing the ram it still does it...i
found one file that is suspicious (although this machine has never been on
the internet) the file was called rxododendron.bmp the file itself is 0
bytes and when i try to delete it it won't let me..even if i try to drag it
to the recycle bin no luck...no burned disks were loaded to the
machine...all factory made disks were used...windows xp home sp1..also if i
run a chkdsk instead of looking like chkdsk should it kept giving me little
lines like index 0$ of file 25...or....$i30 in file 28...or missing object
in etc...all drivers in the machine are digitally signed but 2 and those two
devices i have written the companies who made said product to get signed
drivers...but i don't think that's the problem...machine has new
motherboard,cpu,ram,and hard drive..basically this machine is driving me
nuts....machine was built to run something called pro tools....i met all the
specs the company recommended...just don't know where that .bmp file came
from and why i can't delete it..also i searched for that same file on
another xp home machine and it was file not found...again if anyone can help
i'll thank you in advance...mike
 
i did'nt mispell it it was spelled rxododendron.bmp....and the machine in question has never seen any network connection period not even to activate it yet..no burned cd's all manufactured...tried changing power supply but same problem...i guess i will try running it with no hard drive next...thanks to everyone who responded...p.s. if i post the bad event in the log can anyone decipher it? and pin point what the problem is?
 
I've had this happen on two different machines. On one, I found it to be an incompatable BIOS chip, and on the other, it ws an undersized CPU cooling fan.
----- mike smith wrote: -----

hi if anyone could help me with this that would be really great....i'm having a problem with one computer it restarts whenever it feels like it, i was thinking it was the ram but after replacing the ram it still does it...i found one file that is suspicious (although this machine has never been on the internet) the file was called rxododendron.bmp the file itself is 0 bytes and when i try to delete it it won't let me..even if i try to drag it to the recycle bin no luck...no burned disks were loaded to the machine...all factory made disks were used...windows xp home sp1..also if i run a chkdsk instead of looking like chkdsk should it kept giving me little lines like index 0$ of file 25...or....$i30 in file 28...or missing object in etc...all drivers in the machine are digitally signed but 2 and those two devices i have written the companies who made said product to get signed drivers...but i don't think that's the problem...machine has new motherboard,cpu,ram,and hard drive..basically this machine is driving me nuts....machine was built to run something called pro tools....i met all the specs the company recommended...just don't know where that .bmp file came from and why i can't delete it..also i searched for that same file on another xp home machine and it was file not found...again if anyone can help i'll thank you in advance...mike
 
I've just fixed a similar problem - a Windows 2000 PC that shut down immediately or very soon after boot up - the problem was a CD Rom drive that has a fault (although you could read CDs in it) or has a fracture in the ribbon cable. Removed the CD Drive and the PC is fine, so the problem may not be Windows at all!
 
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