Windows Restarting automatically -?

  • Thread starter Thread starter Stephen O'Hara
  • Start date Start date
S

Stephen O'Hara

Windows XP Home will not boot up fully.
It boots as far as (nearly the desktop) and then restarts.
There are no erroe messages or anything.
When it restarts it does a chkdsk but does'nt find any
problems. I really don't know what to do.

Cheers,

Stephen
 
Hello Stephen. I encountered a very similar issue to the
issue that you are describing to me. However, if you get a
message that says it will reboot in 60 seconds, then it is
the BlasterWorm virus. You can download a removal tool
from online for that. However, mine was not the case. It
may very well be that your hard drive is beginning to fail
on you, so occassionally it will automatically restart on
its own since it is just slowly "dying." Has it even gone
several hours without restarting, but then sometimes
restart and then when it tries to log back in restart
AGAIN, and just keep doing this process (except maybe once
in awhile staying on for several hours and then eventually
restart again)? If so, then this is probably the issue. I
just wanted to possibly warn you that this MAY be the
problem since when I awoke this morning my computer, which
was encountering VERY similar issues to yours, I noticed
my screen was completely blank, and I ran a GWSCAN for a
full scan in the DOS command prompt (after inserting my
DRIVERS CD and restarting by pressing the Power button)
which allows you to scan your hard drive for
errors/problems, and mine came back that there were "Too
many errors, please contact Tech Support" and under
the "View Test Results," it gave me an error/source code
(which was 0225, or something like that), and after
calling Gateway, which is where I bought my computer, they
informed me that it sounded like my hard drive was failing
me, so they are sending me a new one. Prior to the hard
drive failure this morning, Gateway had me do a GWSCAN
(after I had completely rebooted my system and everything,
yet it was still restarting), and it said the hard drive
was working properly, but it did NOT mean it was not
failing, because of course mine eventually did. So if you
decide to run a scan such as this (I don't know if it
would be called the same thing or not, depending on where
you purchased your computer), then even if it comes back
negative (there are no "errors/problems"), your hard drive
may still be failing on you. Also, do you have any anti-
virus software, and do you make sure it is kept up to
date? Just in CASE it is not a hard drive problem (but it
probably is since it sounds a LOT like the same issue I
had, except I had a few serious errors occasionally when
it restarted since my failing hard drive was not
recognizing the drivers properly), then you should
purchase or download some antivirus software and download
all of the recent updates for it, then run your computer
in SAFE mode and, after turning off System Restore, do a
full-system scan on your computer for any viruses. If you
have limited parts and warrenty with your computer
company, then you should give them a call and describe the
situation, and maybe even describe the situation I
explained to you if you want! Also, it may be a good idea
to back up all your files first and completely erase your
hard disk, then start all over again. If it STILL restarts
after rebooting your system, then it is most likely the
hard drive failure issue that I had. I hope this helps!
Good luck, and I hope you are able to resolve
your "annoying" constant restarting problem!
~Crystal~
P.S: Feel free to e-mail me for further questions or
concerns regarding this issue if you want. You can e-mail
me at the e-mail address provided above or at
(e-mail address removed). I will check my e-mail at least once
daily (except on Sunday) until I get my new hard drive in,
then I will start checking it periodically.
 
Sorry, it turned out my hard drive did NOT fail on me. It
is probably due to a driver error. I now realized what
the Gateway technician ORIGINALLY proposed was the
problem actually is what it really is. I did ANOTHER
reboot of the whole system, and now my computer is
working perfectly fine! Do you use Ethernet/LAN and have
the Intel ProSet Application downloaded on your computer?
If so, well this is the program/driver that was causing
me diffuculties, and you can remove it from Add/Remove
programs. You may want to test by uninstalling certain
drivers/programs that you do not need, or see if there
are any drivers under Device Manager that have question
marks or exclamation points with them. If so, then one of
those drivers is probably causing the problem, and you
will need to get it replaced with an updated driver.
Also, certain Start menu items may cause it to reboot,
especially Spyware. If you click on Run, then type in
msconfig in the prompt, then click "OK." This will start
up the System Configuration Utility. Click on
the "Startup" tab, and then click "disable all," then
click "OK" and then "Close." It will prompt you to
restart the system, and if it still crashes by itself
again by itself, then it is most likely a driver/program
issue, so you will need to uninstall any unnecessary
programs and check the Device Manager, like I stated
before. I hope this helps you some, and good luck! Sorry
again for the misinformation I stated before.
~Crystal~
 
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