G
Guest
I purchased an HP a year and 2 months ago. When prompted by Microsoft Update
to enter 5x5 product key, it came back as invalid. I contacted HP and they
cannot help me because my computer is older than 1 year. So... I can't
upgrade Office, I can't update Windows and I am going crazy with tech support
who is giving me NO support at all. I have the valid key on the sticker on
my computer, but it doesn't seem to match the version on my computer. I
purchased my computer at Best Buy and there as well, I can't get support
because I did not purchase the additional warranty. Any idea what I can do?
to enter 5x5 product key, it came back as invalid. I contacted HP and they
cannot help me because my computer is older than 1 year. So... I can't
upgrade Office, I can't update Windows and I am going crazy with tech support
who is giving me NO support at all. I have the valid key on the sticker on
my computer, but it doesn't seem to match the version on my computer. I
purchased my computer at Best Buy and there as well, I can't get support
because I did not purchase the additional warranty. Any idea what I can do?